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Inspiring
Jun 18, 2011 6:15 PM UTC
Released

P: Opening a catalog crashes Lightroom

Lightroom 3.4.1 64 bit has stopped working, running Win 7. It try to open a file and then crashes. I've deleted the preference file, reinstalled and even tryed to run the 32 bit version, but no luck. Any ideas. The 800 service is only available until 5PDT and when you can call before 7EDT and you have to wait, there is no support there after you get through level one support. I'm really not happy. Any ideas?

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32 replies

Inspiring
Jun 19, 2011 11:36 AM UTC
Beat:
The catalog name is Lightroom 3 Catalog. Ircat. The ORF is a file extension for Olympus RAW files, not sure how the name catalog file name became corrupted.
Thanks again everyone, I'm up and running.
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Participating Frequently
Jun 19, 2011 3:23 AM UTC
I think this was fixed internally. I filed it after seeing the post about it a few months ago. Beat's, possibly. Or I noticed somebody else had filed it. Anyway, I'm pretty sure it's fixed internally.
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Legend
Jun 19, 2011 2:52 AM UTC
I sent a note to the team to handle this more gracefully. It does seem like a condition to guard against.
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Inspiring
Jun 19, 2011 1:43 AM UTC
I've filed it as a bug 4 months ago.

Beat
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areohbee
Legend
Jun 19, 2011 1:41 AM UTC
Adobe: consider adding a check for this condition - doncha think?
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Inspiring
Jun 19, 2011 1:36 AM UTC
Sorry to intervene here, Geoff. But I think we should first establish what catalog(-name) Tom has in use right now. Because I don't believe that the xxxx.ORF.lrcat would be a legitimate catalog anyway.

@Tom:
Can you please confirm what catalog(-name) you're using right now? You can see this information by selecting Edit -> Catalog Settings -> General Tab.

Thanks,
Beat
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Geoff the kiwi
Community Expert
Community Expert
Jun 19, 2011 1:15 AM UTC
Tom, if you search for files ending in .lrcat you will find the Catalog files. There will be two (with LR closed) one xxxxxx.lrcat and one xxxxxPreviews.lrdata, these are the catalog and the previews for your files so you can see them and adjustments.
You may just be able to change the name of both the cat and preview files from xxxxxx (the funny ORF name you have) to something like tomscatalog.lrcat and tomscatalogPreviews.lrdata then double click the .lrcat file to open Lightroom.
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Inspiring
Jun 19, 2011 1:04 AM UTC
Geoff and Beat once again thank you. I think I understand your instruction about the catalog name. I imported a few files never created a catalog to the best of my knowledge.
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Geoff the kiwi
Community Expert
Community Expert
Jun 18, 2011 11:54 PM UTC
Thanks Tom for reporting back - that little trap has caught a few players!!
Now just Enjoy LR!!
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Inspiring
Jun 18, 2011 11:51 PM UTC
Thanks for reporting back, glad it worked out for you. And now remember: When creating a new catalog, you want to enter a new catalog name (which will be a folder name containing a catalog of the same name) in the "Name" field. The problem you had was created by pointing to an existing .ORF file instead of entering a new name.

Beat
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