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Bob Somrak
Bob Somrak
Legend
Sep 20, 2016 10:39 PM UTC
Released

P: Opening photos in Photoshop from LrC using Edit In does not work correctly for some operations

Using Lightroom CC2015.7 and Photoshop CC2015.5.1

1 )If Photoshop is CLOSED and then I "Open as Layers ....." the computer will just sit there doing nothing.  If I click Photoshop to open it then the operation will complete and the photos will be layered.  I THINK THIS IS BUGGY BEHAVIOR

 As a side note, this BUG affects the Panorama and HDR the same way.   Photoshop has to be opened manually.  The "Open as Smart Object works correctly.

 2) If Photoshop is OPEN and then I "Open as Layers ...." the photos will open as layers in Photoshop

 3 )If Photoshop is CLOSED and I  "Edit in Adobe Photoshop ..." Photoshop will open and the two photos are loaded as separate objects.  This is the expected behavior.

I think this is a change in behavior in Lightroom CC2015.7

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    81 replies

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    Daylightmagic
    Participant
    Nov 15, 2016 11:51 PM UTC
    Just open photoshop first till it is fixed. EASY workaround.
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    Daylightmagic
    Participant
    Nov 15, 2016 11:50 PM UTC
    We know there is a problem. We know there is a work around ! Just make it easy on yourself and use the work around.  The one day the Adobe magic will make everything good again. 
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Nov 15, 2016 10:57 PM UTC
    There is no ETA at this time. 
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    Rikk Flohr: Adobe Photography Org
    shanebettsphotog
    Known Participant
    Nov 15, 2016 9:50 PM UTC
    And when might that be? Two months is an awfully long time to reinstate a previously working feature.
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Nov 15, 2016 3:44 PM UTC
    If you subscribe to this thread, you will receive an email notification when the fix is released. 
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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMember
    Inspiring
    Nov 15, 2016 3:20 PM UTC
    Odd ... Rikk, this Adobe Support person seemed to think it was a new problem.

    https://forums.adobe.com/thread/2235759
    Assuming I use the work around -- launching both apps whenever I think I might need to -- how will we know when the update has fixed the issue?

    Will we all personally receive a note that the issue has been resolved?
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Nov 15, 2016 2:32 PM UTC
    Lightroom has not released an update since this thread has started. It should be fixed when the next update is released. 
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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMember
    Inspiring
    Nov 15, 2016 12:18 PM UTC
    Hi Rikk, it appears the bug has not been fixed. It's been two months since you posted your official response.
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    FeedbackCommunityMember
    Inspiring
    Nov 15, 2016 11:55 AM UTC
    I had started a separate thread for over the "The files could not be edited because Adobe Photoshop CC 2017 could not be launched." error, over the weekend. The error occurred before and after upgrading to Photoshop CC 2017.

    I am hoping for a fix before the workflow of "open photoshop, then open lightroom" becomes ingrained.
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    FeedbackCommunityMember
    Inspiring
    Nov 15, 2016 11:30 AM UTC
    How do you get an Adobe tech support person to help you?
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