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MartinC_Photos
MartinC_Photos
Known Participant
July 25, 2017

P: Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked

  • July 25, 2017
  • 45 replies
  • 3244 views

When choosing Crop tool there is a padlock symbol that shows whether aspect ratio is locked or not. When making the first attempt to crop any particular image the padlock symbol incorrectly shows as unlocked when the tool is behaving as locked.

 

This only seems to happen on the first attempt to crop a new image. 

Whilst the symbol incorrectly shows as unlocked (even though aspect ratio is locked), just passing the mouse pointer over the padlock (no click required)  changes the padlock to correctly show as locked.

Whilst incorrectly showing as unlocked (even though aspect ratio is locked), pressing the shortcut key A has no effect on the padlock symbol but does change the aspect lock to unlocked (so now the symbol and the behaviour matches). Subsequent use of the shortcut A makes padlock symbol behave correctly for that image.

Once the initial incorrect view has been corrected (by one of the above methods), all subsequent behaviour on the same image seems correct. Open another new image and the problem reappears.

 

Catalina 10.15.7

Lightroom Classic v10.0

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    45 replies

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    MartinC_Photos
    MartinC_PhotosAuthor
    Known Participant
    October 25, 2020

    These steps reproduce the problem:

    1. Open LR and in Grid view chose photo that has not been cropped
    2. Press R shortcut to enter Crop mode
    3. If padlock symbol is shown as locked try cropping. Note the behaviour is as if aspect ratio is not locked.
    4. Hover (don't click) mouse over padlock symbol to change it from locked to unlocked to match behaviour of crop tool.

    OR

    If padlock symbol is shown as unlocked when you open crop tool then click it to lock and move to another photo that has not been cropped. Press R to enter crop mode. Padlock is shown as locked but behaviour is as if aspect ratio is not locked.
    Hover (don't click) mouse over padlock symbol to change it from locked to unlocked.

    Another possibly linked phenomena is that sometimes, on an old photo, when entering crop tool the padlock symbol is greyed out until you pass the mouse over it.

    Catalina 10.15.7

    Lightroom Classic v10.0

    ouiouiphoto
    ouiouiphoto
    Known Participant
    October 25, 2020

    Try to reproduce on W10 but unfortunatly i don't have the problem on W10 and LRC 10

    .Sheepdog trying to help Lightroom and Photoshop beginners
    J
    J453
    Legend
    July 25, 2017
    That sounds like a macOS dialog, which would require the password you use to log onto your Mac (not your Adobe ID)
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    July 25, 2017
    Can you share a screenshot of the dialog?
    Rikk Flohr: Adobe Photography Org
    J
    jamesbD5
    Participant
    July 25, 2017
    I need to add a lens profile. In LR 6 I went to update and tried to download LR 6.12. A screen asked for my password showing a padlock. No password I have worked. Is this asking for an Adobe or an Apple password?
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