P: Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked

I'm getting the opposite, lock keeps closing forcing me into a crop ratio.  Unlocking the aspect ratio only seems to work for that crop, the lock reverts to closed next time I want to use it.

Mac, current Catalina version and Lightroom 10.

Simon

Resetting Preferences as described by Rick solved the issue for me. Thanks Rikk

I am having this exact issue with LR Classic 10.0 on a 2019 27" iMac. When I open the crop tool the lock icon is open but the crop behaves like it is locked. When I mouse over the lock it closes. If I then unlock it it opens and I can then do a custom - free form crop.

This behave repeats for every image I edit. In the past if you left the crop icon unlocked it would stay unlocked, but note that it looks like its unlocked but is not, at least until I make it show its true state then unlock it.

Very annoying and slows me down massively. 

Very disappointed with LR 10 this is the third bug that I have seen so far.

After upgrading to version 10.0 in the develop module with the crop tool, the lock icon shows locked indicating that the image will be cropped with the original aspect ratio, however it does not, it is a freeform crop, as soon as I move my mouse pointer over the lock icon (without clicking) the lock shows open.

Mac 10.14.6 Mojave

Martin

I tried your recipe and could not duplicate your issue.    Lr10 and macOS 10.15.7

The issue is still there I'm afraid after resetting preferences as you described. I've also captured a related phenomana which (in the image above) shows the padlock greyed out. If you hover (not click) your mouse over the grey padlock it turns to the normal yellow - and usually stays yellow  until LR is next opened. 

In the meantime the bug as described above still exists. It really boils down to the image of the padlock showing incorrectly as locked when the tool behaves as unlocked.

Just like the grey/yellow, it's solved by passing the mouse over the icon shows it correctly, but the problem returns on the next image.

Nice demonstration Martin!  Hope Adobe is able to help you.

A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Does the behavior continue after resetting the preferences?

Here is a screen recording of the problem. Whilst watching this short clip keep your eye on the padlock symbol (top right in the crop panel) shown as 'locked' throughout until I pass my mouse over it near the end.

@martin9251 unfortunately I can't reproduce this either.

It would be interesting to see a screen recording of this in action.  macOS's built-in screenshot utility can take recordings.

https://eshop.macsales.com/blog/56041-how-to-make-a-screen-recording-in-macos-mojave-and-catalina/