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MartinC_Photos
MartinC_Photos
Known Participant
July 25, 2017

P: Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked

  • July 25, 2017
  • 45 replies
  • 3244 views

When choosing Crop tool there is a padlock symbol that shows whether aspect ratio is locked or not. When making the first attempt to crop any particular image the padlock symbol incorrectly shows as unlocked when the tool is behaving as locked.

 

This only seems to happen on the first attempt to crop a new image. 

Whilst the symbol incorrectly shows as unlocked (even though aspect ratio is locked), just passing the mouse pointer over the padlock (no click required)  changes the padlock to correctly show as locked.

Whilst incorrectly showing as unlocked (even though aspect ratio is locked), pressing the shortcut key A has no effect on the padlock symbol but does change the aspect lock to unlocked (so now the symbol and the behaviour matches). Subsequent use of the shortcut A makes padlock symbol behave correctly for that image.

Once the initial incorrect view has been corrected (by one of the above methods), all subsequent behaviour on the same image seems correct. Open another new image and the problem reappears.

 

Catalina 10.15.7

Lightroom Classic v10.0

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    45 replies

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    MartinC_Photos
    MartinC_PhotosAuthor
    Known Participant
    December 8, 2020

    Update: The issue I described above is not fixed in Classic v10.1 and not fixed when updating the preferences file. Unlike the other bug I reported (which has not been fixed - thanks!) this one has not been acknowledged by Adobe but has by other users below. 

    If Adobe would like other info to help them fix then don't hesitate to ask me.

    dw24154351
    dw24154351
    Known Participant
    November 15, 2020

    Just been working with adjusting aspect ratio for a lot of photos. 10.0 Release.

    After a while, the padlock state for original reverses. Original is set, the lock is set. So you expect it to maintain aspect ratio.

    It doesn't, you have free reign over changing the crop in both axes.

    Wasn't like this a couple of weeks ago.

    So the UI state is getting mixed up for some reason.

    P
    PhilipDN
    Known Participant
    November 10, 2020

    Correct, if you haven’t shifted locations of your presets then you will be fine.

    F
    FeedbackCommunityMember
    Inspiring
    November 10, 2020

    This issue is a nightmare - the crop tool lock is definitely working correctly.  When I lock on one photo and move to second photo the lock on the 1st is not retained, i.e when I go back to the first it is unlocked! For my particular purposes and work flow this makes the tool essentially unusable!!! It needs to be fixed and fast!

    A
    andix.bx
    Known Participant
    November 10, 2020

    @philipn_4534854 

    Q: just to clarify, when I reset prefs, everything was back to standard (all settings I changed); so I wouldn't have the problem you mentioned, right?

    MartinC_Photos
    MartinC_PhotosAuthor
    Known Participant
    November 9, 2020

    I am having the same issues after resetting preferences. I also took the extra step of rebooting after resetting preferences. I'll try to upload another screen video to prove the issue. Keep your eye on the padlock symbol.

    <iframe src="https://www.youtube.com/embed/rESozILa4Cc" style="max-width: 100%; max-height: 100%;" width="640px"></iframe>
    P
    PhilipDN
    Known Participant
    November 9, 2020

    Be aware if you are resetting Preferences that if you have anything in non-standard locations (like I did) LR won’t find them and you will either need to move them or return the pointers to the old location. Nothing is ever straightforward.

    A
    andix.bx
    Known Participant
    November 9, 2020

    resetting prefs didn't work for me.

    johnrellis
    johnrellis
    Legend
    November 8, 2020

    Let us know if resetting preferences fixes this misbehavior:

    https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ 

    LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky things. That article explains how to restore the original preferences if it doesn't help.

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