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MartinC_Photos
Known Participant
July 25, 2017

P: Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked

  • July 25, 2017
  • 45 replies
  • 3244 views

When choosing Crop tool there is a padlock symbol that shows whether aspect ratio is locked or not. When making the first attempt to crop any particular image the padlock symbol incorrectly shows as unlocked when the tool is behaving as locked.

 

This only seems to happen on the first attempt to crop a new image. 

Whilst the symbol incorrectly shows as unlocked (even though aspect ratio is locked), just passing the mouse pointer over the padlock (no click required)  changes the padlock to correctly show as locked.

Whilst incorrectly showing as unlocked (even though aspect ratio is locked), pressing the shortcut key A has no effect on the padlock symbol but does change the aspect lock to unlocked (so now the symbol and the behaviour matches). Subsequent use of the shortcut A makes padlock symbol behave correctly for that image.

Once the initial incorrect view has been corrected (by one of the above methods), all subsequent behaviour on the same image seems correct. Open another new image and the problem reappears.

 

Catalina 10.15.7

Lightroom Classic v10.0

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45 replies

Known Participant
December 10, 2020

Can confirm all the posts from @John_R_Ellis , @philipn_4534854 and @martin9251 

Also, I tried switching GPU off, resetting prefs files etc.

MartinC_Photos
Known Participant
December 10, 2020

I can confirm that @robert_somrak steps above and the behaviour it produces are identical to that which I raised at the top of this thread. The videos I posted show the same behaviour too.

Note also that sometimes the padlock is grey instead of yellow (see my screenshot posted above about a month ago). 

I'm no expert but taking both issues points to a misrepresentation of the UI padlock symbol rather than any misbehaviour of the tool (UI shows locked instead of unlocked, or unlocked instead of locked, or grey instead of yellow).

Known Participant
December 10, 2020

Originally I said that resetting the Preferences worked. To some extent it did but using Robert's routine above I replicated the error as well. Instead of being locked as the padlock indicated the crop was actually free which is revealed on a mouse over.

LR Classic 10.1 Camera Raw 13.1 (Build 202012012023-e92d50bb) updated yesterday. macOS Big Sur 11.0.1 

Time for Adobe to fix this.

johnrellis
Legend
December 10, 2020

Tried it just now, I too see the padlock change when I hover the mouse over it.

Bob Somrak
Legend
December 10, 2020

@John_R_Ellis 

Were you able to replicate the issue with the above recipe

M4 Pro Mac Mini. 48GB
Bob Somrak
Legend
December 10, 2020

@Rikk 

Here is a recipe to create the incorrect display of the crop lock and there is a video link attached.  Lr10.1 and Macos10.15.7

You can do all this from the Develop module

1. Select and Image

2 Hit R

3 Start the Crop

4 Change the Lock

5 Continue the Crop

6 Hit Done

7 Select another image

8 Hit R

9 Start the crop.  Notice the mode is different from the displayed Lock

10 Just hover over the lock without clicking and it will change to the correct display.

Here is a video showing the behavior.

https://www.dropbox.com/s/n4kmg4tdbvwqwzf/ScreenRecording2020-12-10at11.19.19AM.mov?dl=0

M4 Pro Mac Mini. 48GB
ouiouiphoto
Known Participant
December 10, 2020

@Rikk I have watch all the videos, try to reproduce following the same steps but on W10 en LR 10.1 it works. I cannot reproduce the issue

.Sheepdog trying to help Lightroom and Photoshop beginners
Known Participant
December 10, 2020

macOS BigSur

11.0.1 (20B29)

in my case for example (many visual elements are affected, so this is one example only)

  • go to grid mode, type "g"
  • select an image
  • press "r" for cropping
  • cropping lock symbol most likely in last position

similar for other GUI elements

Rikk Flohr_Photography
Community Manager
December 10, 2020

I am still unable to reproduce this issue. 

Does anyone have reproducible step-by-step instructions I can follow.  Include your OS version. 

Rikk Flohr: Adobe Photography Org
Known Participant
December 9, 2020

Yes, definitely not fixed unfortunately.