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ramaswamyr75239517
Participant
September 25, 2016

P: Panels and filmstrip black when switching to Develop

  • September 25, 2016
  • 344 replies
  • 5256 views

Not sure if this is the right place for a bug report, if not could anyone direct me to the right place please.

Clicking develop module at top right from the Library module opens the photo with film strip and both side bars black empty spaces. Initial few times I had to quit and restart Lightroom but then discovered switching to grid view again and develop keyboard short cut, everything comes back.

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    344 replies

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    FeedbackCommunityMember
    Inspiring
    August 1, 2017
    I am fairly certain I've had it happen when I'm not in full screen mode as well, but I will definitely test that theory! Thanks!
    F
    FeedbackCommunityMember
    Inspiring
    August 1, 2017

    I have same problem, I believe it is happening when you are working in full screen mode only.

    I had it in the previous version as well and have it with the latest update too...I am wondering why it is still not fixed as it seems to be an old problem.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    August 1, 2017
    Thank you for the update.
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    July 31, 2017
    I had to uninstall and reinstall for it to finally show. Seemed to fix the issue...for now.
    Rextilleon
    Rextilleon
    Inspiring
    July 31, 2017
    I suspect that Adobe is putting very few resources into fixing this because it only seems to effect those with older versions of OSX and most machines have been updated to Sierra.  In other words,  it's a business decision.   They obviously figure that it is more profitable to focus their programming resources elsewhere.   Maybe there is some other explanation, but so far, I have yet to see them even attempt to tell us why its taking so long.  Educate me if I am wrong.   
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    July 31, 2017
    Amelia, in your Creative Cloud App - press [Cmd]+[Opt]+[R] and allow the App to refresh. Does the CC2015.12 update show now?
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    July 31, 2017
    Sierra 10.12.5 | Lightroom 2015.9
    This has been a recurring issue for me. Almost anything I do in Lightroom causes these black strips to happen and I am basically unable to do any work. I am considering cancelling my CC subscription. I also looked into seeing if there was a newer update for Lightroom and it appears there is, but my CC app is not showing it. Says everything is up-to-date.
    F
    FeedbackCommunityMember
    Inspiring
    July 26, 2017


    While editing photos in develop mode in LR, entire program seems to disappear except the photo itself. I see this is an ongoing problem. I've attached a video and h
    ere are my specs:

    1. macOS Sierra Version 10.12.6

    2. Lightroom version: CC 2015.12 [ 1125239 ]License: Creative Cloud
    Operating system: Mac OS 10
    Version: 10.12 [6]
    D
    DukeKato
    Participating Frequently
    July 23, 2017
    This problem is still occurring on my m/c after the upgrade to macOS Sierra 10.12.6.
    S
    Sue Anne Hodges
    Known Participant
    July 20, 2017
    I had been in LR2015.10 but couldn't get any work done so after a while had to roll back to 2015.6 . I have not seen any confirmation that 2015.12 fixes the problem for El Capitan.
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