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Carlos_Oliveras
Carlos_Oliveras
Known Participant
August 22, 2018

P: Placing photos on Map module erratic and slow since update LR Classic CC 7.5 (Windows)

  • August 22, 2018
  • 116 replies
  • 2482 views

I geotag photos on a daily basis, and today, after updating LR Classic CC to version 7.5, I was going to resume my geotagging tasks as usual, but then I started to experience weird issues when placing photos on the map.

Most of the time, the problem is that I drag the photo from the filmstrip to the map (in the Map module, of course), and nothing happens (no photo on the map, no gps coordinates in the metadata). If I drag and hold the photo over the map for a few seconds before releasing the mouse button, sometimes it does place the photo.

I would say it's even more difficult when I select several photos and try to place them on the same spot at once, but I can't say absolutely for sure.

Also, selecting the photo (or photos) and then Ctrl+clicking (Windows) on the map to place them stopped working altogether as soon as I updated to 7.5, no matter how long I kept the keys or mouse button pressed down, or how many times I tried (previously, I was using this shortcut dozens of times a day).

Since I do need to keep geotagging photos, and with v7.5 it was much more difficult, I've downgraded to 7.4 and now things are working ok again. Of course I can't absolutely say for sure that this is an universal issue but... this is what's happening on my system. Any idea what could be going on? Thanks.

My first 10 lines in Help>Sytem info:

Lightroom Classic version: 7.5 [ 1186149 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.17134
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4,0 GHz
Built-in memory: 16314,6 MB

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    116 replies

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    J
    joopvde
    Known Participant
    September 9, 2018
    Hi G0apher,
    For me, too, it's still not working correctly. It could be that it has improved somewhat, sometimes it does the geotagging instantly, but on other occasions I have to try 3-6 times before the tag catches. Sometimes I try ctrl-click to no avail 6 times, then do right-click and "attach geotags" and it works at once. Or the other way around. Still erratic behaviour it seems.
    What do you need the API for anyway? This looks like a local action: click on a local map, place the pin, and add the coordinates you clicked on to the photo(s). Only if you need address lookup, I can imagine you make a web call. But I switched that off.
    Sorry, but it doesn't seem be solved yet.
    Regards, Joop
    Carlos_Oliveras
    Carlos_OliverasAuthor
    Known Participant
    September 9, 2018
    This morning I tried, and it was working 100% of the time. But of course, I didn't want to be overconfident, so, I decided to wait a little more.

    And it looks like I did the right thing, because now, it's doing weird things again. It does work sometimes, then it stops working, then it works, then it doesn't, etc. As far as I can see, there's no rhyme or reason as to why it works or doesn't work.

    Thanks for looking into this, please keep trying....
    J
    jsanzgar
    Participating Frequently
    September 9, 2018
    Hi G0apher,

    I have upgraded back to 7.5 to try geocoding and still it is not working correctly. Some times it works, sometimes not, and when it works it is really slow and it seems that even that it has writen geodata into the metadata it does not refresh the map to show it has worked, but if you select a diferent image then it refresh the information.
    G
    Adobe Employee
    Goapher
    Adobe Employee
    September 9, 2018
    Please try the same now and let us know if you are still facing any failures in geocoding. 

    An API we were using was being rate-limited, causing intermittent failures in Lightroom Classic. It has now been addressed, and the failure should no longer occur.

    Happy Geocoding!

    F
    FeedbackCommunityMember
    Inspiring
    September 7, 2018
    I too am experiencing problems with the Map Module after the latest update. When I select an image or group of images and try to add GPS data to it the program intermittently fails to this . Everything works fine until I take the final option to add the GPS data then nothing happens. Ive tried single and multiple images and nearly every attempt has resulted in failure.
    DarrenA
    DarrenA
    Participant
    September 7, 2018
    I too have been intermittently getting this issue since the latest update. Here is my system info in case of any correlation with other users...
    Lightroom Classic version: 7.5 [ 1186149 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 10 - Home Premium Edition
    Version: 10.0.17134
    Application architecture: x64
    System architecture: x64
    Logical processor count: 8
    Processor speed: 3.5 GHz
    Built-in memory: 32720.1 MB
    Real memory available to Lightroom: 32720.1 MB
    Real memory used by Lightroom: 3421.5 MB (10.4%)
    Virtual memory used by Lightroom: 3841.2 MB
    GDI objects count: 667
    USER objects count: 3096
    Process handles count: 2356
    Memory cache size: 4388.6MB
    Internal Camera Raw revision: 1001
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1547MB / 16360MB (9%)
    Camera Raw real memory: 1548MB / 32720MB (4%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1920x1080
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: 
    DirectX: NVIDIA GeForce GTX 1060 6GB (24.21.13.9907)
    No error messages have been experienced at any point.
    G
    Adobe Employee
    Goapher
    Adobe Employee
    September 3, 2018
    We are actively looking into this issue - it seems to intermittently occur in our test scenarios as well, albeit without a pattern. We are collecting a few logs and investigating the possible root cause. Hang on.

    Apologies for the inconvenience, and thanks for being persistent!

    J
    jsanzgar
    Participating Frequently
    September 2, 2018
    I have the same problem with 7.5. When I drag an image or a set of images into the map nothing happens. I have downgrade to 7.4 and it is working again

    J
    joopvde
    Known Participant
    September 2, 2018
    Same thing as I reported, almost simultaneously!
    J
    joopvde
    Known Participant
    September 2, 2018
    One more thing: I noticed the same erratic behaviour when moving pins on the map which are already there. Moving (dragging) the pins always works, but the GPS coordinates don't follow most of the times, they remain unchanged. This yields the strange situation that the pin is in the correct position, but the coordinates of the photo are not in sync. That can be seen by dragging the map elsewhere and then clicking the photo: it will center on the coordinates, not the pin.
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