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Carlos_Oliveras
Known Participant
August 22, 2018

P: Placing photos on Map module erratic and slow since update LR Classic CC 7.5 (Windows)

  • August 22, 2018
  • 116 replies
  • 2482 views

I geotag photos on a daily basis, and today, after updating LR Classic CC to version 7.5, I was going to resume my geotagging tasks as usual, but then I started to experience weird issues when placing photos on the map.

Most of the time, the problem is that I drag the photo from the filmstrip to the map (in the Map module, of course), and nothing happens (no photo on the map, no gps coordinates in the metadata). If I drag and hold the photo over the map for a few seconds before releasing the mouse button, sometimes it does place the photo.

I would say it's even more difficult when I select several photos and try to place them on the same spot at once, but I can't say absolutely for sure.

Also, selecting the photo (or photos) and then Ctrl+clicking (Windows) on the map to place them stopped working altogether as soon as I updated to 7.5, no matter how long I kept the keys or mouse button pressed down, or how many times I tried (previously, I was using this shortcut dozens of times a day).

Since I do need to keep geotagging photos, and with v7.5 it was much more difficult, I've downgraded to 7.4 and now things are working ok again. Of course I can't absolutely say for sure that this is an universal issue but... this is what's happening on my system. Any idea what could be going on? Thanks.

My first 10 lines in Help>Sytem info:

Lightroom Classic version: 7.5 [ 1186149 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.17134
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4,0 GHz
Built-in memory: 16314,6 MB

This topic has been closed for replies.

116 replies

Inspiring
September 2, 2018
I have a similar problem :

Whenever I switch to the module or move the map, the label "Map is off line" appears for a while, then the map displays but not Always completely.

When I want to change the location of one or several photo(s) by moving the orange tab(s) on the map,

- often it does not take the move into account, just nothing happens.

- or it takes it into account the move, but assigns it to a neighboring photo :(,

- and sometime, for no apparent Reason, it works (switching to a different module, select different photos (do anything) and returning to the map module helps).

Version Lightroom Classic: 7.5 [ 1186149 ]

Licence: Creative Cloud
Paramètre de langue: fr
Système d'exploitation : Windows 10 - Home Premium Edition
Version : 10.0.17134
Architecture de l'application : x64
Architecture du système : x64
Nombre de processeurs logiques: 8
Vitesse du processeur : 2,8 Ghz
Mémoire intégrée : 32589,3 Mo
Mémoire réelle disponible pour Lightroom : 32589,3 Mo
Mémoire réelle utilisée par Lightroom : 7937,1 Mo (24,3%)
Mémoire virtuelle utilisée par Lightroom : 11781,1 Mo
Nombre d'objets GDI : 1701
Nombre d'objets utilisateur : 5099
Nombre de processus gérés : 7581
Taille de la mémoire cache : 2279,6Mo
Révision interne Camera Raw: 1001
Nombre maximal de liens utilisé par Camera Raw  : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 1441Mo / 16294Mo (8%)
Mémoire réelle de Camera Raw: 1442Mo / 32589Mo (4%)
Paramètre PPP du système : 240 PPP (mode haute résolution)
Composition sur le Bureau activée: Oui
Participant
September 2, 2018
Same problem for me too.

Windows 10
Core i7 7700K
32 Gb RAM
GTX 1080

Dual screen


Known Participant
September 2, 2018
It seems silly to say, but it feels as if alternating the method of geotagging (change regularly between ctrl-click, right-click and drag) helps to make the geotagging work. I just placed about 30 geotags, with at most 1 to 3 retries. Also I noticed that one time I tried 3 times, I stopped, being disappointed. Then, after 5 seconds, the pin appeared after all. However, I'm sure it has not been "just" a delay issue in the past days.

In my LR forum thread johnrellis kindly referred me to a powerful plugin for LR (freeware) that can do geotagging. Didn't try it myself yet, but will do so if Adobe will not fix the present issue.
Lauca
Participating Frequently
September 2, 2018
I agree with Carlos, at least for  me, this problem appeared with the 7.5 upgrade, I didn't have it with 7.4.
Carlos_Oliveras
Known Participant
September 2, 2018
John Beardsworth: I do have both of those options (reverse address lookup) checked. And while the API change could indeed be the root cause, I'm pretty sure that the trigger was the 7.5 update. Geotagging was working flawlesssly with 7.4 .

Joop van den Eijnde: I have 16 GB and still I'm experiencing this problem. It's not a performance issue.

The issue was marked as "solved" when it was just me complaining and it looked like it was working fine, so I said "hey it's fixed" (but I was wrong - the issue came back later). 

But now that more people have me-too'ed and posted since, I agree that this thread should be set back to "acknowledged" or something neutral. Otherwise I guess Adobe's engineers won't have a look at it.

Please G0apher , could you do that for us? Thanks!
Carlos_Oliveras
Known Participant
September 2, 2018
John Beardsworth: I do have both of those options (reverse address lookup) checked. And while the API change could indeed be the root cause, I'm pretty sure that the trigger was the 7.5 update. Geotagging was working flawlesssly with 7.4 .

Joop van den Eijnde: I have 16 GB and still I'm experiencing this issue. It's not a performance issue.

The issue was marked as "solved" when it was just me complaining and it looked like it was working fine, so I said "hey it's fixed" (but I was wrong - the issue came back later).

But now that more people have me-too'ed and posted since, I agree that this thread should be set back to "acknowledged" or whatever it is the tag for problems that have been reproduced on Adobe's end but not fixed yet. Otherwise I guess Adobe's engineers won't have a look at it.

Please G0apher , could you do that for us? Thanks!
Lauca
Participating Frequently
September 2, 2018
A friend had the offset problem with LR 7.5 and Windows 10. A reinitialization of the LR preference fixed it (and as a bonus, improved the LR performance !).
Lauca
Participating Frequently
September 2, 2018
I also get this problem. I'm abble to make it happen usthe following sequence :

1. Go the map module
2. Select a group of photo that are already geotagged
3. Suppress the GPS coordinates of these photos

Now, if I drag a group of photos (or even a single photo) over the map, LR won't set the position.

Notes :
I had the map message before ugrading to 7.5 (from 7.4)
I've reinitialized the LR préférences, it didn't fix the problem (however it improved the LR performances !)

>>>
Version Lightroom Classic: 7.5 [ 1186149 ]
Licence: Creative Cloud
Paramètre de langue: fr
Système d'exploitation : Windows 7  - Ultimate Edition
Version : 6.1.7601
Architecture de l'application : x64
Architecture du système : x64
Nombre de processeurs logiques: 8
Vitesse du processeur : 3,4 Ghz
Mémoire intégrée : 16351,1 Mo
Mémoire réelle disponible pour Lightroom : 16351,1 Mo
Mémoire réelle utilisée par Lightroom : 1469,2 Mo (8,9%)
Mémoire virtuelle utilisée par Lightroom : 1536,9 Mo
Nombre d'objets GDI : 830
Nombre d'objets utilisateur : 2222
Nombre de processus gérés : 1747
Taille de la mémoire cache : 337,9Mo
Révision interne Camera Raw: 1001
Nombre maximal de liens utilisé par Camera Raw  : 5
Optimisation SIMD de Camera Raw : SSE2,AVX
Mémoire virtuelle de Camera Raw: 615Mo / 8175Mo (7%)
Mémoire réelle de Camera Raw: 616Mo / 16351Mo (3%)
Paramètre PPP du système : 96 PPP
Composition sur le Bureau activée: Oui
Affichages : 1) 2560x1440
Types d'entrée: Tactile multipoint : Non, Tactile intégré : Non, Plume intégrée : Non, Tactile externe : Non, Plume externe : Non, Clavier : Non

Informations relatives au processeur graphique :
OpenGL: GeForce GTX 1060 6GB/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 397.64
Renderer: GeForce GTX 1060 6GB/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler
Total Video Memory: 6144 MB


Dossier de l'application : C:\Program Files\Adobe\Adobe Lightroom Classic CC
Chemin d'accès à la bibliothèque : C:\Workfiles\Catalogue\GlobalCat\GlobalCat-LR.lrcat
Dossier des paramètres : C:\Users\philippe\AppData\Roaming\Adobe\Lightroom

Modules installés :
1) Adobe Stock
2) Facebook
3) Flickr
4) HDR Efex Pro 2
5) Module externe de prise de vue en mode connecté Canon
6) Module externe de prise de vue en mode connecté Nikon

Marqueurs Config.lua: None

Adaptateur n° 1: Fournisseur : 10de
    Appareil : 1c03
    So

Known Participant
September 2, 2018
I have the same problem, also reported it in the LR Classic forum.
Whatever method I try to place geotags in map mode, ctrl-click, right click or drag, it takes many trials before the tag is actually placed, maybe 3, 5, or even 10 or 15 times. Single photo or a selection doesn't matter. It sometimes helps to restart LR, then it works a little better for the first photos to be tagged.

I attached my (wired optical) mouse directly to the pc instead of a hub, didn't make any difference. I don't have mouse issues in any other app btw. I tried different metadata presets on the info panel on the right. Doesn't make any difference. Switched of the automatic address lookup in the preferences (reverse geotagging), didn't help either. Could this be a memory issue (8 GB)? Or does geotagging require interaction with the Adobe servers (which may be slow)?

I don't consider this issue to be solved, as it says in the header of this thread. If it is not solved in the next few days I will be forced to downgrade to version 7.4. I never had any problems with that version.

My system info is:

Lightroom Classic-versie: 7.5 [ 1186149 ]
Licentie: Creative Cloud
Taalinstelling: nl
Besturingssysteem: Windows 10 - Business Edition
Versie: 10.0.17134
Toepassingsarchitectuur: x64
Systeemarchitectuur: x64
Aantal logische processors: 8
Processorsnelheid: 2,6 GHz
Ingebouwd geheugen: 8183,1 MB
Beschikbaar fysiek geheugen voor Lightroom: 8183,1 MB
Fysiek geheugen gebruikt door Lightroom: 1570,0 MB (19,1%)
Virtueel geheugen gebruikt door Lightroom: 1537,3 MB
Aantal GDI-objecten: 752
Aantal gebruikersobjecten: 2780
Aantal proceshandelingen: 2206
Cachegeheugengrootte: 7,0MB
Interne Camera Raw-revisie: 1001
Maximumaantal door Camera Raw gebruikte threads: 5
Camera Raw SIMD-optimalisatie: SSE2
Virtueel geheugen Camera Raw: 738MB / 4091MB (18%)
Fysiek geheugen Camera Raw: 739MB / 8183MB (9%)
Dpi-instelling systeem: 96 dpi
Bureaubladcompositie ingeschakeld: Ja
Schermen: 1) 1920x1080, 2) 1280x1024
Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee

Please let this be fixed soon, it is very frustrating and costs me too much time to manage my photo collection.

Inspiring
September 1, 2018
Same for me on a Mac.

But I discovered that when the tagging stops to work after like 5 photos, then you wait for a few minutes, it works again for a few photos before stopping to work again and so on.

Restart Lightroom, restart computer, etc. - no matter what I do, it's always the same behavior after a while.

Lightroom Classic-Version: 7.5 [ 1186149 ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 10
Version: 10.13.6 [17G65]