Participating Frequently

P: Print module list of page sizes doesn't update

Forum|Forum|1 year ago
March 10, 2024
73 replies
19372 views

In Lightroom Classic's Print Module, the Page Setup pop-up menu that lets me select a paper page size no longer changes when I switch printers. This used to work (I have been printing in LR for years) and I can still print to the printers. I just can't tell LR the page size I want.

I have no issues in other apps (PS, QImage, etc) which correctly show me the list of supported pages sizes. Indeed, LR seems to know about the options as the "Printer..." dialog has a Scale to fit paper size option that is correct. It just looks like the Page Setup list of print sizes never gets updated and stays on the "Any Printer" default list.

I'm on a recent Macbook Pro M3 running current Sonoma (14.4) , latest version of LR (I tried deleting, re-installing, installing prio version, rebooting laptop, updated print driver, and anything else I could think of to no avail). Main printer I use is a Canon Pro 100, but same issue on another printer. And as I say, PS (etc) has no issues.

I can partially get around this with custom page sizes, but I can't trick the printer into doing borderless prints that way.

Thanks in advance for ideas.

macOS

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E

Efstathios157F

Participating Frequently

Reinstalled the Epson printer with the latest driver for Epson Stylus Pro 3880. No improvement. Specifically even though I can now see more paper options on both LR and PS, borderless printing remains unavailable on Mac Studio with Sonoma MacOS 14.4.1 on both.

As others have mentioned similar problems on PC I am suspecting abn Adobe problem!!

R

rjeff588@aol.com

Participant

You're correct. this was the workaround suggested to me by the Adobe representative and when I saw the entire list of papers I assumed this was the way to buypass the problem. Subsequently I found the selection didn't carry over to the actual printing of the image. I reported what appeared to be a solution before totally implementing it on my system. Sorry!

G

GinJeff

Known Participant

I know the thread is getting long, but that's not the problem being discussed here.

And FWIW, I haven't seen that issue in at least the last few updates (frequently before that).

**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series **Displays** 2x BenQ SW271C (4K, USB-C) **Printer** Epson SureColor SC-P800 >**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series **Displays** 2x BenQ SW271C (4K, USB-C) **Printer** Epson SureColor SC-P800

GoldingD

Legend

For MACOS, after a OS upgrade or update, the printer driver(s) may have taken a hit. This might call for a removal of the printers and a reinstall of the printers. With some printers the reinstall might involve acquiring the driver from the printer mfg, not Apple. Unlike GPU drivers, the print drivers are one item that you can replace without Apple.

martyc4802494

Participating Frequently

I always have to reinstall my printer after a macOS update, so I checked to
be sure I had the latest driver and then reinstalled the printer. It
didn't help the problem of printing with Lightroom Classic.

G

GinJeff

Known Participant

Not likely that you can use Epson Print Layout with a non-Epson printer. But you can send a photo to Photoshop with Lr edits (use Edit In context menu), and then print from PS, assuming you have the Photography subscription.

**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series **Displays** 2x BenQ SW271C (4K, USB-C) **Printer** Epson SureColor SC-P800 >**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series **Displays** 2x BenQ SW271C (4K, USB-C) **Printer** Epson SureColor SC-P800

martyc4802494

Participating Frequently

That's what I've been doing. Photoshop wasn't working until I called and
the tech support told me how to reset the print function. So thankfully
it's working now. I can print that way but Photoshop just doesn't offer
all the nice options that Lightroom does......or did:-)

Thanks for the help. It's much appreciated!

G

George D Marinos

Participating Frequently

Can you describe how you solved the problem please?

George Marinos
www.idololab.gr
idolo@otenet.gr
info@idololab

martyc4802494

Participating Frequently

Can I use the Eposon Print Layout with my Canon Pro100 printer?

jennifers21608467

Participating Frequently

I also am having this issue — it's mostly affecting Adobe apps, but also Microsoft Word.

April 15th I updated to OS 14.4.1 from 14.4 (a Mac Mini (M1 2020)) and then the printer dialogue box started offering me less page sizes for my printer (RICOH MP C5505 PS). Normally it offers 58 paper size choices including all of the borderless choices. Now in some apps, I only have 14 paper size choices, with zero borderless choices.

I've tried making my own custom page, but even when I make it with 0 borders, it's not truely borderless and still prints with a white border whereas the "borderless" options print to the edges of the paper.

Doesn't work in: Illustrator 2024, Acrobat, InDesign, Lightroom Classic, Microsoft Word

Works fine in: Photoshop 2024, Safari, Excel, Preview, PowerPoint, TextEdit, Numbers, Notes

F

FangoJoe

Participating Frequently

Hello Marty,

You can print with Epson Print Layout:

Hope it works for you, I use EPL for a few days now and find it very good to print with.

G

George D Marinos

Participating Frequently

Another issue related to this thread is that the Portrait and Landscape mode do not work properly with custom made paper presets in Lightroom.

In case that the height of the custom preset is smaller than the width if you tick Portrait or Landscape and then you hit the ok button nothing changes. But if you let the Portrait or Landscape no matters where it was and you hit ok, then the image rotate.

If the hight is bigger than the width everything works as it should.

I apologise if the description of the problem is not very clear, but english is not my first language.

George Marinos

martyc4802494

Participating Frequently

The page size menu is my Lightroom Classic module is missing. I have consulted with tech support twice and was told that there is a bug in the app that is being worked on. It's been more than a week now and I still cannot print from Lightroom. I was told to print with Photoshop as a work around. I can do that, but it doesn't offer the options that Lightroom does. I would appreciate some help with the problem or information about when it might be fixed. I have attached a screen shot of the page size options in my menu.

Lightroom Classic

macOS Sonoma 14.4.1

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

martyc4802494

Participating Frequently

Thanks so much for the help with this. It's a frustrating problem that Adobe isn't helping much with. Hopefully someone will know what's going on. Thanks again!

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