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michele98A1
Participating Frequently
March 10, 2024

P: Print module list of page sizes doesn't update

  • March 10, 2024
  • 73 replies
  • 19372 views

In Lightroom Classic's Print Module, the Page Setup pop-up menu that lets me select a paper page size no longer changes when I switch printers. This used to work (I have been printing in LR for years) and I can still print to the printers. I just can't tell LR the page size I want.

 

I have no issues in other apps (PS, QImage, etc) which correctly show me the list of supported pages sizes. Indeed, LR seems to know about the options as the "Printer..." dialog has a Scale to fit paper size option that is correct. It just looks like the Page Setup list of print sizes never gets updated and stays on the "Any Printer" default list.

 

I'm on a recent Macbook Pro M3 running current Sonoma (14.4) , latest version of LR (I tried deleting, re-installing, installing prio version, rebooting laptop, updated print driver, and anything else I could think of to no avail). Main printer I use is a Canon Pro 100, but same issue on another printer. And as I say, PS (etc) has no issues.

 

I can partially get around this with custom page sizes, but I can't trick the printer into doing borderless prints that way.

 

Thanks in advance for ideas.

    73 replies

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    E
    Efstathios157F
    Participating Frequently
    April 22, 2024

    If this same problem is happening on a PC then this may be an Adobe problem or one involving both Adobe and the OS.

    C
    Charles3685990017tm
    Participant
    April 19, 2024

    I am having the same problem on my PC (upper level Dell).  Very limited selection of paper print size, so I am unable to print what I need.  I have tried many variations in getting to the normal way I have selected paper size for printing. So frustrated.

    Looks like this has been going on for over a month!

    Charles

    G
    GinJeff
    Known Participant
    April 18, 2024

    No, actually it doesn't work as it should. Yes, you can see all the paper sizes in the Print Settings dialog if you click on Scale and adjust it there. But the print is still limited to the short list of papers. For example, in Printer Settings, I set a 13x19 borderless paper size. The Print module still thinks I am using letter size paper and the maximum print size is just that minus 0.12 inches for borders. And Page Setup doesn't give me a 13x19 option.

    **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      April 18, 2024

      5/09/24: (Update)   Anecdotal reports indicate that Beta 4 of macOS 14.5 corrects this issue. 

       

      Previous:
      Note: We are tracking this internally but are dependent on the OS manufacturer to supply an update. 

      This thread will be notified when there is a change. 

      Thank you for your patience. 

      Rikk Flohr: Adobe Photography Org
        C
        Charles36636307d706
        Participant
        April 15, 2024

        Been over a month now and still crickets from Adobe? Not really acceptable for a piece of software sold on a subscription model...

        E
        Efstathios157F
        Participating Frequently
        April 15, 2024

        It remains a big problem for me as I print everything through LR.

        As mentioned above we at least deserve an answer from Adobe.

        I also have Luminar Neo, the page setup dialog is identical to what we previously were used to seeing.

        Therefore this is indeed an Adobe problem. For me the truncated foreign looking page set up menu is on both LR and PS.

          C
          Charles36636307d706
          Participant
          April 10, 2024

          Adobe just released an update for Photoshop today, but still no sign of LrC....

          G
          GinJeff
          Known Participant
          April 10, 2024

          But this did not affect PS. All paper sizes were still available there.

          **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
          C
          Charles36636307d706
          Participant
          April 10, 2024

          Yes, I know. I was calling attention to the frustrating irony....

          F
          FangoJoe
          Participating Frequently
          April 8, 2024

          Hello,

          All of a sudden Lightroom Classic doesn't show all the paper formats in Page Setup for my Epson P700 printer. No A3+ anymore.

          On the printer itself it shows the A3+ as well as in Epson Print Layout but not in Lightroom on my iMac.

          I have the idea that it shows some standard paper format window. (see photo)

          Anyone an idea why?

           

          LightroomClassic (13.2) and iMac (14.4.1) are up to date

           

           

           

           

            E
            Efstathios157F
            Participating Frequently
            April 10, 2024

            Additionally the Rt margin is unusually 0.56 and cannot be set to 0.25 as the other three margins and as others have mentioned borderfless printing is now not available.

            Big Problem!!

            E
            Efstathios157F
            Participating Frequently
            April 10, 2024

            My initial post unfortunately did not post so I will repeat. I was on vacation and did not print for the last 6-7 weeks today I tried to print in both LR and PS and in both for me I get the abbreviated Page Setup menu others have posted missing 4x6 and 5x7 sizes and missing borderless printing. I am running Mac Os 14.4.1 on a Mac Studio with M2 Ultra and LR 13.2 and PS 25.6 

            gifted_smarts15D5
            gifted_smarts15D5
            Participating Frequently
            April 8, 2024

            I have the exact same problem with my Canon ipf785 plotter, paper sizes no longer show up which screws up Vectorworks and Acrobat, and even Text Edit.  so this is an Apple problem, but a big one.  Oddly my Ricoh Laser printer seems OK.  I don't know why that should be.

            Mac OS 14.4.1, M2Ultra MacPro.

            F
            franks81159602
            Participant
            April 6, 2024

            Got the same here, printer cannon 200pro, got latest updates in my imac and lightroom. Has there been a fix yet. Cheers

             

             

            katherinek79249925
            katherinek79249925
            Participant
            April 7, 2024

            Same issue here - i am able to see all size options in safari, photoshop, etc, but not adobe acrobat pro. Thank goodness I have a macbook pro that didn't auto update to sonoma. 

            P
            peterpw
            Participant
            April 4, 2024

            As there is no news posted here, assuming there has been no progress on this? 

            C
            Chris32853119vfhc
            Participant
            April 4, 2024

            I Think so. With Sonoma 14.4.1 .on my MacStudio and LrC 13.2. i cant get access to all the paper formats/sizes that are shown in other applications. There was no bugfixing by updateing from 14.4 to 14.4.1 about one week ago, so all my hopes are now based on the next lightroom update (hopefully coming soon)

            P
            peterpw
            Participant
            April 4, 2024

            as many have said, I'm just printing from PS or the Epson Print Layout app, both do a good job, but still, as I'm sure you and everyone else, would like the LR functionality back. I read, maybe here, that C1 and a few others are also broken...

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