Skip to main content
Participant
November 7, 2022

P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

  • November 7, 2022
  • 260 replies
  • 20832 views

Good day. I ran across this issue yesterday, 6 Nov, and I'm not sure who (Adobe, Apple, Epson) is responsible for t/s and fix- it is frustrating. Simple to explain - fixing is another issure entirely.

 

I'm using a 16" 2019, Intel MacBook Pro w/32Gb Ram. I upgraded to MacOS Ventura and Lightroom Classic v12.0.1.  Going into Print Module and trying to select Page Set Up crashes Lightroom. I tried restarting the computer, resetting LR Preferences and turning off GPU Acceleration to no avail. 

Do the LR Print Module, Page Set Up and Printer Settings, pull their input from the printer manufacturer drivers? Again, I'm not sure who is responsible or even how to go about troubleshooting/fixing. Any help/advise would be appreciated. Thanks in advance.

I have two projects for customers in work - I should have known better than to upgrade this soon.

 

 

This topic has been closed for replies.

260 replies

Pattyoboe
Known Participant
January 16, 2023

Thank you for that information, Taiyosan. I make greeting cards, so I need to be able to print, upside down, my name and card information on one end of the card stock, and the image, right side up, on the other half of the sheet. Do you know if that's possible with Epson Print Layout? (I know I should just investigate this on my own, but if you have info already that would be great.) 

I'm still yearning for Lightroom to work: I have multiple templates set up, and have saved hundreds of prints so I could easily print up box after box. I had no issues printing until moving to Ventura and the new Lightroom version. I'm certain it's a combo of those two things that are causing all the issues. (Lesson learned: do NOT update the OS or LR until I read up on issues!)

Taiyosan
Participating Frequently
January 15, 2023

I am finding that Epson Print Layout  (EPL - https://epson.com/epson-print-layout) works well and can use the paper profiles that are used in LR. Still learning how to use it but am impressed how well it matches the monitor's colors. Give it a try and see how it works for you.

And yes, i've sorta given up on LR Print module; none of the suggestions i've read have worked on my computer and as EPL is doing the printing as well as LR, i'm becoming happier by the day.

Pattyoboe
Known Participant
January 15, 2023

(An edit button would sure be lovely! You know, of course, that I meant "Am I over reacting?" not "An I ..." but I feel the need to point out my errors.)

Pattyoboe
Known Participant
January 15, 2023

I confess I am starting to feel rather defeated, and I'm wondering if I'm going to have to redo all my work using something else, in order to get prints made. An I over reacting? I'm not sure ... it's been two months now. What are others doing in order to print if you have unique templates set up that no longer work?

Participant
January 14, 2023

Yes, still happening. LRc 12.1 macOS Ventura lastest version.

Uninstalled all printers and printerdrivers. 

Used Onyx

No luck. 

 

What a waste of time. This should be something very common.

Known Participant
January 12, 2023
Mine too!
Purple Mesa
Participant
January 12, 2023

BTW, I'm running a 2017 iMac Pro with 128 GB of ram. Ventura 13.1, LrC 12.1

My problem started right after installing Ventura 13.1

Inspiring
January 12, 2023

While engineering are investigating the Print Module could you ask them to look at why itsn't possible to save print presets for Media Type and Color Settings in Print Settings within Printer Options

Rikk Flohr_Photography
Community Manager
Community Manager
January 12, 2023

Update 03/29./2023:


Apple released version 13.3 of macOS Ventura which contains a fix for this issue. Please update your Mac to version 13.3 and let us know if you continue to see the crash on Page Setup. 

 

Thank you for your patience


Moving Status back to Investigating - this is not a Lightroom Classic bug. Resolution will require a future update to the OS.

 

Rikk Flohr: Adobe Photography Org
Participant
March 29, 2023

This happens consistently. Is anyone else experiencing this?

Purple Mesa
Participant
January 9, 2023

Since upgrading to macOS 13 Lightroom crashes when I click on page setup or print settings. This happens when I'm in the print dialog so I can't select the proper paper, size, printer and etc...