P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

Question is, what happened in the meantime? All I did was opening another catalog on an external drive which was not yet migrated to LR12. So it got migrated to 12.1 and it works fine without crashing. The catalog which had the issue has been migrated to LR 12.1 from LR12.01.

That's too bad, and I have no idea why the two are now 'corrupted' if that's what is going on. 😫

@TheDigitalDog I wish I could. I had the two empty catalogs and put them into a zip file. Now I unzipped it to add an image to each and also tried if they crash or not and both are doing good. So something healed the catalog or maybe the program. I wanted to create another new (crashing) catalog from the original catalog and tried the Page Setup, but now also the original catalog no longer shows the issue.

Question is, what happened in the meantime? All I did was opening another catalog on an external drive which was not yet migrated to LR12. So it got migrated to 12.1 and it works fine without crashing. The catalog which had the issue has been migrated to LR 12.1 from LR12.01.

Looks like I am of no help, but nice to see the issue gone.

This has gone way beyond my capacity to understand what is going on.  I hope someone can verify the fix and then outline exactly the steps, in the simplest possible terms, how to fix the bug.  Then I can have 30 year old son in law, who is way more tech savvy, go through the steps to install.  Thanks!

rstobbe: 

If development is interested, I can provide two empty catalogs, one which crashes on Page Setup and one which does not.

Can you include one image in each, label the catalog (good/bad crashes or similar) and upload to something like Dropbox so others can test?

On the catalogs you have, if you do an “Export as catalog” the an “Import as Catalog” to each other, does this change anything?

If development is interested, I can provide two empty catalogs, one which crashes on Page Setup and one which does not. Both catalogs created by the same user but from different catalogs open at the time of creation. This is reproducible and should also be reproducible in-house.

Hardware: MacBook Pro M1 14"

Software: Mac OS Ventura 13.1 / Adobe Lightroom Classic 12.1

I had the same issue, and was about to do a complete re-install of OS and applications but then tried the following:

1) Create a new user and a new catalog -> Page Setup works fine

2) Moved my main catalog to the new user (changed permissions) -> Page Setup crashed

3) Imported from the main catalog into the newly test catalog -> Page Setup still working

4) Moved the test catalog from the test user to my account (changed permissions) -> Page Setup works fine

So it seems to be an issue hidden in the catalog. And worse, the problem gets derived to newly created catalogs because I realized the following:

If I create a new catalog while having open a catalog where Page Setup crashes, then it also crashes in the newly created catalog. If I do the same from a catalog where Page setup works fine then it also works fine in the newly created catalog.

Unfortunately during all this exercise where I tried to reset things and reinstalled LR etc (which all did not help) I also lost some of my presets and other modules while going through all this. But maybe a little cleanup of all the crap which collected over the years is healthy. In the end I only used one or two presets anyway which I can recreate from former developments.

Hope this helps others too and Cheers

Ruediger

Most recent Lr Classic update (12.1) and Ventura (13.1) have not fixed this glitch.

I created a new catalog and still crashing.

you have to delete or create a new empty catalogue. 

Im also having this issue. Not seeing any fixes that work.