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JSAbrahamson
Participant
Nov 7, 2022 11:28 AM UTC
Released

P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

Good day. I ran across this issue yesterday, 6 Nov, and I'm not sure who (Adobe, Apple, Epson) is responsible for t/s and fix- it is frustrating. Simple to explain - fixing is another issure entirely.

 

I'm using a 16" 2019, Intel MacBook Pro w/32Gb Ram. I upgraded to MacOS Ventura and Lightroom Classic v12.0.1.  Going into Print Module and trying to select Page Set Up crashes Lightroom. I tried restarting the computer, resetting LR Preferences and turning off GPU Acceleration to no avail. 

Do the LR Print Module, Page Set Up and Printer Settings, pull their input from the printer manufacturer drivers? Again, I'm not sure who is responsible or even how to go about troubleshooting/fixing. Any help/advise would be appreciated. Thanks in advance.

I have two projects for customers in work - I should have known better than to upgrade this soon.

 

 

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    philpion
    philpion
    Participating Frequently
    Feb 28, 2023 7:21 PM UTC

    How I wish I knew your secret. I'm also on the latest Ventura and I've tried with an older catalogue, but no dice. Page setup nose dives every time. My only recourse is starting LR with clean prefs. Page setup then works but after moving over to the Print module, game over. From then on, Page setup is unusable.

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    tinplater
    Known Participant
    Feb 28, 2023 6:53 PM UTC
    After I reverted to an old catalog, it has worked perfectly.  I reluctantly updated to Ventura (now on 13.2) and it has continued to work as it should in the print module.
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      TheDigitalDog
      TheDigitalDog
      Inspiring
      Feb 28, 2023 5:47 PM UTC

      I have done a clean install on an iMac, still the issue is present as is an issue with Print studio pro from canon, also installed on my daughters iMac 24 and same issue.

       

      Does it crash under Apple Preview (or even Photoshop)?

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      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      martinwolfy
      martinwolfy
      Known Participant
      Feb 28, 2023 5:29 PM UTC

      A clean install of Ventura twice on the 27"iMac I had, on both occasions it worked the first time I pressed the page setup but then subsequent use crashed it. The same happened on print studio pro plugin in Lightroom, it worked the first time after clean install thought it was resolved hence no and failed on next use. Not trialled apple preview and am staying with Monterey now until I hear it's fixed. 

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      TheDigitalDog
      TheDigitalDog
      Inspiring
      Feb 28, 2023 5:03 PM UTC

      I have done a clean install on an iMac, still the issue is present as is an issue with Print studio pro from canon, also installed on my daughters iMac 24 and same issue.

       

      A clean install of what OS? It crashes with the Canon's Print Studio Pro but what about say Apple's Preview?

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      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      martinwolfy
      martinwolfy
      Known Participant
      Feb 28, 2023 4:30 PM UTC

      I have done a clean install on an iMac, still the issue is present as is an issue with Print studio pro from canon, also installed on my daughters iMac 24 and same issue. I am now running Monterey on Mac Studio and all is fine. 

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      feargalq@gmail.com
      Participant
      Feb 28, 2023 4:30 PM UTC
      I’m having no luck with my custom templates at all, even those that I set up before the problem started.

      Feargal
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      Pattyoboe
      Pattyoboe
      Known Participant
      Feb 28, 2023 4:23 PM UTC

      Yes, the woes continue and have now been with us since late 2022. I am using two devices: my iMac and my laptop. Both continue to crash if I select page setup and attempt to do a custom size. Fortunately I've managed to deal with things and I can print. Using custom sizes I set up prior to the bug seem to work.

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      TheDigitalDog
      TheDigitalDog
      Inspiring
      Feb 28, 2023 4:09 PM UTC

      “A good plan , executed now, is better than a perfect plan next week” - George S. Patton

       

      “We will serve no wine before it's time” - Orson Wells.

       

      What remains a frustration for many of us trying to track down the issue is, no issue for us. 

      Has anyone yet done a full clean install of their OS and reported the issue returns?

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      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      DeskTopPhoto
      Participating Frequently
      Feb 28, 2023 3:09 PM UTC
      Welcome to the club. We have been struggling with this for a few months. No fix from Adobe yet. I have a lot of photos backed up waiting to be printed. How much are we paying per month for half of Light Room…?


      Peter
      Peter W. Wood

      “A good plan , executed now, is better than a perfect plan next week” - George S. Patton
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