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Oirada
Known Participant
Nov 25, 2015 1:42 PM UTC
Released

P: "Print to file" in Print Module fails to export

I am running OSX El Capitan and 50% of the time Print to File fails to export the file. Have to try a second attempt which is always successfull.
I don't get any error message (also export progress bar is ok), it just does not save the file in the chosen location.

I can also predict when it fails and when not, the "Save as" window in the Finder is slightly different.

Am I the only one with this issue?

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44 replies

Oirada
OiradaAuthor
Known Participant
Apr 29, 2016 10:32 AM UTC
Does today's release fix the problem? Any update?
Thanks
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denyc62270648
Participant
Mar 18, 2016 1:43 AM UTC
the new release does not fix this problem
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Rikk Flohr-Personal
Inspiring
Mar 17, 2016 6:48 PM UTC
The 6.5/2015.5 release made yesterday does not fix this. Hopefully in the next release.
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Rikk Flohr (Adobe Retired)
Oirada
OiradaAuthor
Known Participant
Mar 17, 2016 6:38 PM UTC
Does the new version released today address this bug? Thanks
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Oirada
OiradaAuthor
Known Participant
Mar 16, 2016 3:04 PM UTC
Brilliant, let me know if I can help somehow
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Legend
Mar 16, 2016 2:52 PM UTC
Our engineering team is investigating this issue. Thanks!
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denyc62270648
Participant
Mar 3, 2016 11:19 PM UTC
exactly the same thing for me but i have Imac 2010
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Inspiring
Mar 3, 2016 9:57 PM UTC
Thanks for your help!
I captured a screen video from my LR & OSX. My system is also on screenshot, it's here:
http://bit.ly/21KUfoT

Hope it help to other users... 
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Oirada
OiradaAuthor
Known Participant
Mar 3, 2016 9:31 PM UTC
Great, we see the same thing. I don't follow you when you say "if I alter the file name". Assuming you saved the first pic as "Untitled". The save window will propose the same "Untitled" name for the second pic. At this point either u leave Untitled or replace it with any other name, it will not save. At least for me.

PS I assume there is nothing I can do right? Either Apple or Adobe will have to fix this? Is it safe to assume everyone has got this problem?
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Rikk Flohr-Personal
Inspiring
Mar 3, 2016 9:23 PM UTC
That's what I mean.
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Rikk Flohr (Adobe Retired)