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Known Participant
April 25, 2015

P: Random white images when exporting or publishing

  • April 25, 2015
  • 150 replies
  • 3794 views

I have just installed the 2015 CC edition of Light Room but am having problems publishing and exporting photographs. When either exporting to hard disk or publishing to FlickR, I'm getting 5 or 6 random, all white images.

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150 replies

Known Participant
May 13, 2015
I have tried exporting 147 photos to my hard disk - all as jpg.

If I have the watermark turned on, then 3 of them were completely white, apart from the watermark. Interestingly, using Windows Explorer to view the thumbnails then these are all ok. It is only when the file is opened that the image is white.

If I export the three images again, by themselves, then they export correctly. It is only when they are part of a large batch.

When I turned off adding a watermark and then exporting all 147 images again, they all exported OK.

Exporting the entire batch, with watermarking turned back on, then the same three images were all white.

The file size of the blank images are between 300KB to 400KB but when exported correctly, they are around 16MB.

I have uploaded the blank image.

ssprengel
Inspiring
May 13, 2015
You may be able to use LR with ImageMagick to add a watermark so also try that, as a way to test if it is the LR watermarking process.
Participating Frequently
May 13, 2015
Hi Steve!

Thanks for taking the time to investigate this...

The blank photo takes the place of an intended photo.

Photos are same orientation and sometimes different sizes.

Up to now I only had the problem with watermarked photos. I will try it today without the watermark.

Watermark are PNG images.

Also, I have installed recently on my computer ImageMagick to create PDF image, I am wondering if the mogrify of Lightroom may have problem with the ImageMagick mogrify...
ssprengel
Inspiring
May 13, 2015
When the white photo happens is it extra or is it in place of an intended photo?

Is there anything consistent about the photo that is white in relation to the other photos--like it's a different orientation or after or before one of different orientation?

Is it watermark related? In other words if you don't do the watermark does it still occur?

What type of watermark are you using, PNG, JPG, Text (what font)?
Participating Frequently
May 12, 2015
I have the same problem with LR6. Never had this problem before.

I try exporting from Library or Develop and it makes no difference.

I also get this problem in one or two photo on 100. The image is then blank (white) but I see my watermark.
Participant
May 3, 2015
I have the same issue. Win 10, did a refresh. Reinstalled CC 2015, Problem persists. Export done from Develop Module with Intel Octacore. Added Watermark during Export. Same Presets and Settings I used in LR 5. Roughly for every 100 exported photos i get 1 white one.
Known Participant
April 26, 2015
Hi Steve, I had seen that thread but it appeared to be inactive without a solution being suggested.
Known Participant
April 26, 2015
I had the previous version installed and didn't get any problems before the CC 2015 version was installed.
Known Participant
April 26, 2015
I exported the pictures from the library module. I have no add-ins installed. This version is as installed from the recent update.

Interestingly, the same pictures were affected on both exports (hard disk and FlickR) but when these were selected individually they exported ok.
ssprengel
Inspiring
April 25, 2015
The same sort of issue was reported a little over a year ago:
http://feedback.photoshop.com/photosh...

Does it make a difference if you export from Library vs Develop?

Do you have any non-Adobe plug-ins installed?