Skip to main content
Inspiring
Dec 20, 2016 2:44 AM UTC
Open for Voting

P: Samsung NX1 videos no longer import

Videos used to import ok (unless they were recorded without sound, who knows why those didn't import), but as of about 1 month ago none of my videos import, and I get this error, "The movie files contain no video frames."

Here is a link to 2 sample videos I recorded (4k and 1080p, each with different fps to see if that makes a difference for anyone testing this): https://drive.google.com/drive/folders/0By2jdagg930aVUVudHlBT0s5MEE?usp=sharing

Thank you for any insights!

16 replies

Inspiring
Oct 28, 2017 10:07 PM UTC
I'm curious to know if the latest Lr update fixed this issue - I'm hesitant to update. Anyone will to see if these NX1 videos import fine into the new Lr? https://drive.google.com/drive/folders/0By2jdagg930aUE05VHktV2NGZk0?usp=sharing
Translate
Sunil_Bhaskaran
Inspiring
Mar 22, 2017 12:05 PM UTC
Thanks, Jason. We are waiting to hear back from you.
Translate
Inspiring
Mar 21, 2017 10:19 PM UTC
Thanks Sunil, appreciate your help! I have a decently working solution (since they import on my end), and I'll try and remember to post here if the issue gets fixed. Thanks!
Translate
Sunil_Bhaskaran
Inspiring
Mar 20, 2017 11:31 AM UTC
Thanks for the info, Jason. I was not able to import the files you shared to Lightroom 2015.7.
You may face some issues with certain video files as Lightroom doesn't support them.
We are working on extending Lightroom support to those files.

Thanks,
Sunil
Translate
Inspiring
Mar 18, 2017 9:51 PM UTC
Yes! (if that's the same as CC 2015.7, which it appears to be). However.... I'm considering switching to Bridge. It can catalog in a lot of the same ways - and it's much better for dragging and dropping straight into Premiere (which I'm doing more these days). For instance, I can have a Bridge collection with videos from multiple folders (like all my drone footage) - then drag them all straight from the collection into Premiere - brilliant solution. So... long story short I may be moving away from Lightroom (except for batch photo editing) anyways. We shall see! Thanks
Translate
Sunil_Bhaskaran
Inspiring
Mar 16, 2017 11:57 AM UTC
Jason,
Are you able to import the video files that you shared in the Google Drive to Lightroom 6.7?

Thanks,
Sunil
Translate
Inspiring
Mar 16, 2017 3:05 AM UTC
This issue still persists for me as well and means I can no longer use LR, I have to import using other methods.
Translate
Inspiring
Mar 16, 2017 1:55 AM UTC
I'm still having this issue in the latest 2015.9 Lightroom release - I keep going back to Lr 2015.7 because they *do* import fine in that version (I still can't watch them in Lr, but they import fine at least). Thanks again!
Translate
Inspiring
Jan 6, 2017 3:02 AM UTC
I also have this same problem. Not only with Samsung NX1 .mp4 files but also with DJI Phantom 4 .mp4s as well.
Translate
Sunil_Bhaskaran
Inspiring
Dec 26, 2016 2:06 PM UTC
Jason,
I will let you know as soon as I have an update on the same. Thanks for your patience.

Thanks,
Sunil
Translate