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Inspiring
December 20, 2016

P: Samsung NX1 videos no longer import

  • December 20, 2016
  • 16 replies
  • 516 views

Videos used to import ok (unless they were recorded without sound, who knows why those didn't import), but as of about 1 month ago none of my videos import, and I get this error, "The movie files contain no video frames."

Here is a link to 2 sample videos I recorded (4k and 1080p, each with different fps to see if that makes a difference for anyone testing this): https://drive.google.com/drive/folders/0By2jdagg930aVUVudHlBT0s5MEE?usp=sharing

Thank you for any insights!

16 replies

Inspiring
October 28, 2017
I'm curious to know if the latest Lr update fixed this issue - I'm hesitant to update. Anyone will to see if these NX1 videos import fine into the new Lr? https://drive.google.com/drive/folders/0By2jdagg930aUE05VHktV2NGZk0?usp=sharing
Sunil_Bhaskaran
Inspiring
March 22, 2017
Thanks, Jason. We are waiting to hear back from you.
Inspiring
March 21, 2017
Thanks Sunil, appreciate your help! I have a decently working solution (since they import on my end), and I'll try and remember to post here if the issue gets fixed. Thanks!
Sunil_Bhaskaran
Inspiring
March 20, 2017
Thanks for the info, Jason. I was not able to import the files you shared to Lightroom 2015.7.
You may face some issues with certain video files as Lightroom doesn't support them.
We are working on extending Lightroom support to those files.

Thanks,
Sunil
Inspiring
March 18, 2017
Yes! (if that's the same as CC 2015.7, which it appears to be). However.... I'm considering switching to Bridge. It can catalog in a lot of the same ways - and it's much better for dragging and dropping straight into Premiere (which I'm doing more these days). For instance, I can have a Bridge collection with videos from multiple folders (like all my drone footage) - then drag them all straight from the collection into Premiere - brilliant solution. So... long story short I may be moving away from Lightroom (except for batch photo editing) anyways. We shall see! Thanks
Sunil_Bhaskaran
Inspiring
March 16, 2017
Jason,
Are you able to import the video files that you shared in the Google Drive to Lightroom 6.7?

Thanks,
Sunil
Inspiring
March 16, 2017
This issue still persists for me as well and means I can no longer use LR, I have to import using other methods.
Inspiring
March 16, 2017
I'm still having this issue in the latest 2015.9 Lightroom release - I keep going back to Lr 2015.7 because they *do* import fine in that version (I still can't watch them in Lr, but they import fine at least). Thanks again!
Inspiring
January 6, 2017
I also have this same problem. Not only with Samsung NX1 .mp4 files but also with DJI Phantom 4 .mp4s as well.
Sunil_Bhaskaran
Inspiring
December 26, 2016
Jason,
I will let you know as soon as I have an update on the same. Thanks for your patience.

Thanks,
Sunil