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Known Participant
Sep 22, 2016 8:45 AM UTC
In Development

P: Slow performance on Xeon CPUs

I noticed that LR clone and brush tool on my XEON E5-1650 0 3.20GHz (Attention: E5-1650 0 and not E5-1650 v4) can not stress my CPU and after x minutes of working LR slow down, until I have to restart it.

Please see the full diskussion with the problem here: https://forums.adobe.com/thread/2210245 (test with different Lightroom versions, confrontation with a weak laptop, that works fine, tests wit other graphic grafic card, test with other bios settings etc. No results. Only restart LR or minor display resolution helps.)

Can anyone with an XEON E5-1650 0 3.2Ghz confirm this?

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234 replies

Participating Frequently
Nov 30, 2016 9:52 PM UTC
Glad to hear it Scott!  Now to wait patiently I guess...
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Known Participant
Nov 30, 2016 5:24 AM UTC
I spoke with basic tech support and grilled the guy with questions...he didn't seem to be aware of the issue. He escalated the call to the tech support manager. The manager immediately fluent with the problems I was having. He told me the Adobe engineers are aware of the multi-core problem as well as the high end graphics card issues and are working towards a solution.  If he was lying he was a damn good liar.
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Participating Frequently
Nov 30, 2016 2:39 AM UTC
Well I hope the fix comes sooner rather than later and will agree that having to restart Lr after processing a few photos is killing me.  I have been using C1 just to get by and that software seems to take good advantage of the hardware I already have and is lightning fast with my setup.  

Once the fix is out, I would be curious as to what the underlying issue was. I am really hoping that Adobe wasn't blowing smoke Scott and they are working on a fix
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Assaf Frank
Participating Frequently
Nov 30, 2016 12:01 AM UTC
Great news, its a shame that no one in Adobe even tought to do the simple thing and let us know its a known issue and they are working on it. Anyway don't build your hopes up for a complete fix in the next version. Probebly we are going to get another automatic f#@!*** recognition tool that streach your face on selfies before they fix it. This issue with performance on high end hardware was since the beginning. They did sort some issues with memory leaks but for the most of us it is faster after restart then when you work on few images it is slow again. So restarting seems to fix it. But we cant restart all day. Also image export is much faster after restart.
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Known Participant
Nov 29, 2016 11:28 PM UTC
OK, spoke with Adobe support this afternoon and they acknowledge a problem with multi core processors (more than 4) and high end graphics cards with Lightroom. They said they have engineers working on the problem and unfortunately don't have a timeline for a fix. 
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Known Participant
Nov 18, 2016 1:07 AM UTC
Similar problems here too.
My 2013 Macbook Pro pushing the same 3440x1440 display is twice as fast as my new build (Windows 10 x64, i7-6900K, GTX1080, Samsung 950 Pro and 850's, 64GB Ram).

Why is this???

For importing 1,500 images and building 1:1 previews it's twice as fast...I've timed it.
The develop module loads faster and is far more responsive as well.

Can someone please help?
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Participating Frequently
Nov 15, 2016 10:11 PM UTC
I can confirm the problem with a E5-1650 v4
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robv69577667
Participating Frequently
Nov 10, 2016 5:50 PM UTC
After the update to 6.7 the processor use goes to 100% when opening lr. Went back to 6.6.1 now it okay. Other problem with brushes and things like that I have too, thought that it a problem with my pc, but according to others its aldo an lr problem. My computer a Dell T5600 xeon 6 core with 24Gb memory.
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Adobe Employee
Nov 9, 2016 12:07 AM UTC
Can you folks pin-point for certainty the specific version of Lightroom that starts exhibiting the same performance issue under the same machine setup? That would be helpful us to figure what happened. 

Here is a link where you can rollback to the earlier Lightroom versions https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html.
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johnrellis
Legend
Nov 8, 2016 11:21 PM UTC
LR CC 2015.6.1 was released 7/25.   So you might consider rolling back to 2015.6: https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html
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