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P: Slow Starting and Frequent Crashing

Forum|Forum|5 years ago
November 3, 2020
20 replies
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I had upgraded to v10 of Lightroom Classic, and now this is extremely slow. On top of this, most time it crashes entirely, especially when I am starting Lightroom for a second time without restarting Windows (as in I close Lightroom, and restart some time later).

I have noticed that this issue is less frequent when my machine is on mains power, and wondered if this was also an issue with power profiles. The Better Performance profile is definitely less issue prone on v10, compared to the Better Battery profile which is the default.

I have tried downgrading to v9.4, but of course now my catalog files are not compatible with earlier versions, and I do not want to lose images I have imported since.

I would be grateful for help with this, as I am effectively stuck without my most used software at the moment.

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johnrellis

Legend

The fact that LogiOptions was installed is very suspicious, given how it has caused slow startup for so many people. So please do provide an update on whether uninstallation makes a difference.

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photosamAuthor

Participating Frequently

I have uninstalled this just now, so will keep a lookout. I have also disabled all GPU acceleration for Lightroom which seems to help a small amount.

Still weird that it is mostly fine on mains power, but not always. I'm at the point where something is definitely not right, but I am able to use LR in a pinch.

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photosamAuthor

Participating Frequently

Just gone through logs for the past 24hrs, and nothing at all crash related. I never get the system popup where I have an option to close Lightroom, rather I have to force close the process myself.

johnrellis

Legend

To build on this, the LogiOptions is notorious for causing very slow startups of LR, though I haven't heard of it causing actual freezes that last for more than a couple minutes. Logitech installs this nasty, very buggy plugin silently when you install Logitech drivers and utilities for many of its pointing devices.