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MacBrown9804682
Participating Frequently
Mar 26, 2020 2:31 PM UTC
Needs More Info

P: Spot Removal Cursor Not Visible

iMac at OS10.15.3 and LR Classic at 9.2 Develop Module: The spot removal cursor disappears when it is positioned on the actual image meaning that I cannot see where the spot removal is going to take place on the image. Resetting prefs, graphics card off or on, uninstall/reinstall does not change the behavior. The spot removal tool works perfectly on separate test catalogs built using 9.1 and 8.21. Adobe Support has done 3 remote sessions and not fixed the problem. I think this is a bug in 9.2. Does anyone have a solution?

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    MacBrown9804682Author
    Participating Frequently
    Mar 27, 2020 7:57 PM UTC
    Uninstalled/reinstalled Logitech software. Installed latest OS from Apple 10.15.4 Nothing changed.
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Mar 27, 2020 4:10 PM UTC
    Logitech Mouse driver software is known for creating occasional visual artifacts. I would reinstall the driver software for the mouse with the latest from Logitech's site.
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    Rikk Flohr: Adobe Photography Org
    MacBrown9804682Author
    Participating Frequently
    Mar 27, 2020 3:40 PM UTC
    Logitech MX2 Anywhere mouse.
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Mar 27, 2020 3:38 PM UTC
    Whose mouse are you using?

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    Rikk Flohr: Adobe Photography Org
    MacBrown9804682Author
    Participating Frequently
    Mar 27, 2020 3:36 PM UTC
    Not in LR full screen mode. Not Mac full screen mode. H and Q operate fine. It’s the cursor that disappears.
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    tmickow
    Inspiring
    Mar 27, 2020 3:28 PM UTC
    "I am not in full screen mode - just the normal Develop window."

    Just to be clear, are you talking about Lr's full screen view or the MacOS full screen mode?
    Are you sure you're not running Lr in the MacOS full screen mode?

    Use apps in full screen on Mac
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Mar 27, 2020 3:24 PM UTC
    Pressing the [ H ] key do anything?
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    Rikk Flohr: Adobe Photography Org
      MacBrown9804682Author
      Participating Frequently
      Mar 27, 2020 3:01 PM UTC
      Thanks for the replies. I am not in full screen mode - just the normal Develop window. No pointing devices (other than mouse) are attached. No tablets - just the vanilla iMac and a mouse. I have tried changing the the cursor size, feathering, and opacity with no result. I have used the spot removal tool for many years and am well aware how it works. All my catalogs display the same problem on my iMac but not on my laptop. They all work correctly on my laptop. It does not matter whether the catalog is on an external hardwire or on the iMac's own disk; the problem persists.
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      Rikk Flohr-Retired
      Adobe Employee
      Rikk Flohr-Retired
      Mar 27, 2020 1:23 PM UTC
      I've tested Lightroom Classic 9.2 on Catalina 10.15.3 in Window, Maximized, Full Toggle 1 and Full Toggle 2 and do not see any issue with the tool's cursor before or after the
      Spot Removal has been applied.  

      As expected the tool is disabled in Mac Full Screen. 

      Are you using any pointing devices? Tablets? etc?
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      Rikk Flohr: Adobe Photography Org
      COBill
      Known Participant
      Mar 26, 2020 10:15 PM UTC
      Not a problem on Windows. Are you sure that you didn't size it too small because then it does disappear? On Windows, just rotate the scroll wheel. 
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