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GilmourB
GilmourB
Inspiring
January 20, 2019

P: Sync settings, Auto WB keyboard shortcuts keep changing to export images

  • January 20, 2019
  • 31 replies
  • 4710 views

For many versions of  Lightroom, the sync settings keyboard shortcut (ctrl-shift-S) will randomly change exporting images. This first started many versions ago and is still happening in Version 8.3. I'm running Windows 10 Pro.

Trashing preferences temporarily fixes the issue, but of course, I then have to spend hours/days rebuilding all of my preferences since Adobe still doesn't have a preferences backup. 

Adobe Support has tried to fix this on numerous occasions but has yet to solve it. 

    31 replies

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    GilmourB
    GilmourBAuthor
    Inspiring
    January 20, 2019

    Since an update a few weeks ago, the LR shortcuts are all mixed up. For example, cntrl/shift U is supposed to Auto White Balance but now it exports a DNG. Other shortcuts are also performing the wrong task. While working on another LR bug Adobe support already reset my preferences and that did not fix the shortcuts problem.

    Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    January 20, 2019

    The application may not have installed correctly. Have you tried uninstalling the application, then reinstalling?

    GilmourB
    GilmourBAuthor
    Inspiring
    January 20, 2019

    This is not a new install. Do you mean the update may not have installed correctly?

    The problem is intermittent though fairly consistent. LR details:

    Lightroom Classic version: 8.1 [ 1200465 ]

    License: Creative Cloud

    Language setting: en

    Operating system: Windows 10 - Business Edition

    Version: 10.0.17763

    Application architecture: x64

    System architecture: x64

    Logical processor count: 8

    Processor speed: 3.6 GHz

    Built-in memory: 28613.0 MB

    Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
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