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GilmourB
GilmourB
Inspiring
January 20, 2019

P: Sync settings, Auto WB keyboard shortcuts keep changing to export images

  • January 20, 2019
  • 31 replies
  • 4710 views

For many versions of  Lightroom, the sync settings keyboard shortcut (ctrl-shift-S) will randomly change exporting images. This first started many versions ago and is still happening in Version 8.3. I'm running Windows 10 Pro.

Trashing preferences temporarily fixes the issue, but of course, I then have to spend hours/days rebuilding all of my preferences since Adobe still doesn't have a preferences backup. 

Adobe Support has tried to fix this on numerous occasions but has yet to solve it. 

    31 replies

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    gcorreddu
    gcorreddu
    Participating Frequently
    March 14, 2020
    Hi Rikk,

    Sorry I couldn't reply earlier - I was in the middle of moving back to my home country, and didn't have time.

    So - the thing with this issue is that it isn't a permanent mishap with the keyboard shortcut; rather, it's something where the Ctrl+Shift+S shortcut will change its function seemingly randomly during a working session.

    A restart of the application will in fact just fix it. Sometimes it happens, sometimes it doesn't. It's a matter of finding out why it happens at all, and making sure it doesn't happen. 
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    March 9, 2020
    A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences.

    Reset Procedure:
    1. Close Lightroom.
    2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
    3. Overwrite the Preferences when prompted by the dialog.
    4. Close Lightroom.
    5. Restart Lightroom.

    Does the shortcut issue continue after resetting the preferences?
    Rikk Flohr: Adobe Photography Org
    gcorreddu
    gcorreddu
    Participating Frequently
    March 6, 2020
    9.2, latest. Running on Win10 Home 64bit
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    March 6, 2020
    What is your installed Lightroom Version number?
    Rikk Flohr: Adobe Photography Org
    gcorreddu
    gcorreddu
    Participating Frequently
    March 6, 2020
    Still experiencing this problem occasionally. Not just glitching to "Export", also "Burn on Disc".
    Dave Rye
    Dave Rye
    Known Participant
    September 23, 2019

    I was using LR Classic on Windoze 10 and after booting back up this last time (9-22-19) I tried to auto adjust a photo I had made a JPG copy of.  Instead of Ctrl-U doing that, it now seems to be taking me to my user export preset for making Instagram files each time.  Any ideas?

     

      Akash Sharma
      Akash Sharma
      Legend
      September 23, 2019

      Hi there,

       

      Sorry that the shortcut CTRL+U is taking you to Export preset menu instead of auto adjusting the image. 

       

      Could you please let us know the version of Lightroom Classic you're using? To verify the version you're using : Choose Help > System Info.

       

      I tested the same at my end and Lightroom Classic 8.4.1 does "auto settings" when using CTRL+U shortcut.

       

      To troubleshoot, could you please restore Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
      https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

       

      Thanks,

      Akash

      GilmourB
      GilmourBAuthor
      Inspiring
      September 16, 2019
      As of today the white balance keyboard short cut is performing tasks.
      Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
      Jerry Syder
      Jerry Syder
      Inspiring
      May 22, 2019
      John’s plug-in have saved me on several times already. Worth checking it whether Adobe fixes this issue or not.
        johnrellis
        johnrellis
        Legend
        May 22, 2019
        Brett,

        To back up to a previous version of your preferences, you could use my free Snapshot Prefs plugin, which keeps 20 snapshots of your preferences, from the past few minutes all the way back to several months. Here are my snapshots:



        GilmourB
        GilmourBAuthor
        Inspiring
        May 22, 2019
        I turned off the pre-installed Publish Service for Flickr and now the short cut is working. Will monitor how long this lasts.

        Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
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