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Participant
October 5, 2015

P: Synchronize folder does not import new images unless show import dialog is active

  • October 5, 2015
  • 112 replies
  • 2928 views

Lightroom CC 2015.2 does not import new images with "Synchronize folder" unless "Show import dialog before importing" is ticked and imported that way. It does show that there are X new images to import, but just gives "No photos or videos were found to import." dialog after pressing "Synchronize". Using Windows 10 and images are on a mapped network drive.This has worked fine with all previous versions dating back to LR 3 or so when I started using it and definitely still with 2015.1.1 yesterday.

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112 replies

Participating Frequently
October 16, 2015
not a problem with your cards, you probably moved the files to a folder lightroom already knew about and was the last one in the list, thats the only way it will work, regardless of what check boxes you have checked or not... just downgrade back to 6.1.1 and everything works again
johnrellis
Legend
October 16, 2015
"In the meantime, roll back to 6.0. In the CC app, scroll down to 'Find Additional Apps'. The install button next to Lightroom there should give you a drop down to choose an earlier version."

That doesn't actually work for LR, unfortunately. It's easy to roll back to CC 2015.1.1 / 6.1.1 (which is better than 2015.0 / 6.0), but you'll need to follow these instructions: http://www.lightroomqueen.com/how-do-...
johnrellis
Legend
October 16, 2015
"I click Synchronize folder, the dialog says there are 4000+ images to import, but when I click import it wait for a moment and then says no pictures or videos found."

Are you clicking "Show import dialog before importing" in the Synchronize Folder dialog?
Known Participant
October 16, 2015


Hello!

Its sort of an import issue which I have as well, though it is not directly around the
import menu.

As I did not like the import before and neither really like the new one I had used
my own sync of files. (rsync script which either places the files in a year/yearmonth/yearmonthday structure, copying everything new from the card and making a backup if there is a change of the file in the same folder.
The storage is either my NAS or a local attached drive if I am using my laptop on the go.
In lightroom I first used the import and selected the directoy I wanted to import, but then I figured its much easier to go to the yearmonth folder in the Folders overview, right click and select syncronize with not showing the import dialog.
With the LR2015CC version it worked like a charm,
standard previews were generated automatically and also my import settings were used.

Now with 2015.2 and 2015.2.1 this synchronization fails. First it works and shows me for example that 5 files were found, but then no were imported.
If I select the additional import dialog these files are found, but that takes way more time to wait for the dialog to show all images.

This also needs to be fixed as it renders the import work-flow I use to useless.

Hardware/OS; MacOS 10.10.5 iMac 32GB Ram, i7, Radeon HD 6970M
NAS: SynologyDSM5.2U4 using SMB



Participant
October 16, 2015
Don't worry, it'll be fixed really soon, I'm sure.

In the meantime, roll back to 6.0. In the CC app, scroll down to 'Find Additional Apps'. The install button next to Lightroom there should give you a drop down to choose an earlier version.
Participant
October 16, 2015
None of these suggestions work at all for me. I click Synchronize folder, the dialog says there are 4000+ images to import, but when I click import it wait for a moment and then says no pictures or videos found.

I'm so pissed that I just spent money to update to the CC version of LR. This is such basic functionality that is broken! If this isn't resolved within a week I'm canceling and using Capture One.

*By the way have the "Show import" box checked doesn't help in any way.
Inspiring
October 14, 2015
Thanks to other's input, I finally got the work around on this problem, but sheesh, ya think this would have been addressed certainly in Beta testing. I spent half the night hitting my head against the wall on this one. This definitely needs fixed for us Right-brained types who love the program (when it works).
Inspiring
October 14, 2015
Lightroom 600% SLOWER than the competition:

https://www.youtube.com/watch?v=w04dh...

this video says it all.

together with the new import dialog and the sync bug the new version is useless....
Paul Bedwell
Participating Frequently
October 14, 2015
I then tried copying the pics from the card to a folder then tried importing the folder. This worked! Weird - obviously a problem with cards?
Paul Bedwell
Participating Frequently
October 14, 2015
I also have this problem with some variations.

Importing say 15 pics from an SD card

Sometimes on the first try it will just say no photos found to import
If I try again it will sometimes do 2 or 3 and then freeze
Sometimes it will just freeze from the start

This seems to have been a problem for months although I have only experienced it for the first time today. After I tried rebooting there was a Lightroom CC update but it didn't make any difference.

It also seems to affect both PCs and Macs!