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Participant
October 5, 2015

P: Synchronize folder does not import new images unless show import dialog is active

  • October 5, 2015
  • 112 replies
  • 2928 views

Lightroom CC 2015.2 does not import new images with "Synchronize folder" unless "Show import dialog before importing" is ticked and imported that way. It does show that there are X new images to import, but just gives "No photos or videos were found to import." dialog after pressing "Synchronize". Using Windows 10 and images are on a mapped network drive.This has worked fine with all previous versions dating back to LR 3 or so when I started using it and definitely still with 2015.1.1 yesterday.

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112 replies

Paul Bedwell
Participating Frequently
October 14, 2015
I have this same problem. Sometimes, when I go back and retry it, it works but then stalls!
Inspiring
October 12, 2015


Added 4 photos to new folder in Explore win 7 4 bit. Synced in Lr. They show in Previous Import, but not in the tree in Lr. They exist and show in Explore.
Printdevil
Inspiring
October 12, 2015
I'm also experiencing this problem. LR CC 2015 2.1 is telling me I have 362 pictures to import into a folder but after hitting the Synchronize button it tells me there are no photos or videos to be found.

Nothing new to the readers of this thread but I am another annoyed user and this problem has been there since LR5 for me. I've tried unclicking all the options in the prefs and dialog window with no success so I really don't know what to do and there are 12,000 images in dozens of sub-folders so I can't even find where the missing images are despite going through and syncing each and every sub-folder. Maybe the only solution is export each catalog into a new LR cat and start a fresh?

I hope someone fixes this problem soon.

Known Participant
October 12, 2015
The Synchronize Folder dialogue shows the crrect number of pictures to sync, but only pictures sitting in the current folder are synced. Any sub folders are ignored.
The workaround is to tick off Show Import dialogue, and import from there.

Win10 64bit, LR CC 2015.2.1 latest update.
Thor Egil LeirtrøFreelance concert photographer - thoregilphoto.com
Inspiring
October 9, 2015
i fear that when adobes thinks "we got most of the pros now we go for the noobs" it will all be much much worse in the future.

i tried LR mobile and i honestly have no use for it.
i don ́t use my smartphone to edit on a 4.5 inch screen or upload/manage my pictures.

i do that from my desktop or laptop.

yet adobe seems to focus on developing for the selfie crowd. :(

instead of fixing and improving the mediocre face recognition, the map module, demosaicing or the DAM features.... i get mobile apps and a dumb import dialog.

x-trans sensor support is still utter crap in LR.
the whole demosaicing in LR is falling behind the competition in terms of quality.

sharpening in LR is crap.
it produces ugly artifacts. and i don ́t speak about oversharpening or user faults.

like many pros i set sharpening in LR to ZERO.
because i can ́t stand what LR sharpening does to my images.

i would love to do some RAW pre-sharpening but LR sharpening is just not good.

when you take the time to compare sharpening in LR to other products you will see that this part of LR is in desperate need of improvement.

and that ́s NOT a user fault.
many photographers may not even notice this because they have not seen sharpening results from other products.

that is stuff adobe should focus on.
not on a new import dialog.. what a nonsense..... 😞
mickeyr96370871
Participating Frequently
October 8, 2015
OK I did my upgrade back to 2015.1.1. It was quick and smooth and I'm happy for the moment. I'll wait for 2015.3 or 2015.4 and then only upgrade after I see a lot of favorable reviews. I've learned not to be one of the first to jump on a new upgrade.

Tanja - I'd add not only design by committee, but design to the lowest common denominator. But you can't idiot-proof everything. The idiots just keep evolving.

"Happier, but still frustrated."
Inspiring
October 8, 2015
what really puzzles me is that adobe has learned nothing from the microsoft "start menu" debacle.

design by committee.....
Participating Frequently
October 8, 2015
"Unless the bottom most folder was created in Lightroom, you can't even see it to synchronize it."

I went back to 6.1.1 but at 6.2 I was able to create (name?) a folder in the cataclog that was already in my folders on my hard drive with Lightroom and then was able to synchronize it, as long as it was the bottom folder.

it works as long as you dont want to edit and save to any other folder, that was my problem because each date folder I have a sub folder for exports, so if I went back and exported any old files lightroom would not import.but it did work as long as it was last date, I guess the figure you only work with new files :)

Luckily the uninstall and reinstall went fairly fast with no issues, I turned off auto updates, will wait till bugs are worked out
mickeyr96370871
Participating Frequently
October 8, 2015
Unless the bottom most folder was created in Lightroom, you can't even see it to synchronize it.

Instead of doing any productive work tonight, I'll spend the evening deleting this downgrade and reinstall 6.1.1. If upgrades are going to be this problematic, a 1 click rollback would be a most welcome feature.
johnrellis
Legend
October 8, 2015
In a merged topic, Adobe employee Becky Sowada wrote:
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Hi Steve,

Sorry to hear this isn't working for you. We were able to repro the problem and have a bug logged.

For now, there are two workarounds - one is to check "show import dialog before importing" as you already noted. The other is to Sync the bottom-most folder. The issue occurs if the folder you're syncing has subfolders, so syncing folders without subfolders will work without showing the import dialog. I realize this is not as efficient as syncing an entire folder tree, but I wanted to offer it as an option until a fix can be made available.

Becky
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