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Samoreen
Inspiring
Apr 20, 2020 2:51 PM UTC
Released

P: Tells me a new version is available

Hi,

Since a few days, LR 9.2.1 tells me upon startup that a new version is available. Of course, this is wrong. Using the Help | Updates menu has no effect. Adobe CC Desktop says : up to date.



It's the new joke in town.

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    16 replies

    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Apr 29, 2020 1:22 PM UTC
    This was a server-side issue that was resolved. Closing issue. 
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    Rikk Flohr: Adobe Photography Org
    Sunil_Bhaskaran
    Sunil_Bhaskaran
    Inspiring
    Apr 21, 2020 11:42 AM UTC
    That's right. It shouldn't happen.

    Thanks,
    Sunil
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    SamoreenAuthor
    Inspiring
    Apr 21, 2020 11:31 AM UTC
    The problem didn't reappear today, whatever I do. A server side fix ?
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    --Patrick
    Sunil_Bhaskaran
    Sunil_Bhaskaran
    Inspiring
    Apr 21, 2020 5:46 AM UTC
    Thanks for letting us know.
    We are fixing it.

    Thanks,
    Sunil
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Apr 20, 2020 9:49 PM UTC
    That is good clues to write the bug. I will get it logged. Thanks for the report. 

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    Rikk Flohr: Adobe Photography Org
    SamoreenAuthor
    Inspiring
    Apr 20, 2020 9:14 PM UTC
    Ditto for me. I also have to switch languages rather often.
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    --Patrick
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    Apr 20, 2020 6:51 PM UTC
    Yes, I got the same dialog when I switched between English and Dutch.
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    -- Johan W. Elzenga
    johnrellis
    johnrellis
    Legend
    Apr 20, 2020 6:28 PM UTC
    I see the spurious update alert whenever I switch Preferences > General > Language (at least for English, German, French, and Italian).  That's not something the typical user would do, of course, but maybe it will give a clue to the developers.

    Signing out and back in via the Creative Cloud desktop app didn't change the behavior.



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    THAd
    THAd
    Inspiring
    Apr 20, 2020 4:00 PM UTC
    My pleasure 
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    tmickow
    Inspiring
    Apr 20, 2020 3:23 PM UTC
    Also happened to me immediately after upgrading to 9.2.1 on one Windows machine, but not another.  Like Rikk, it was one and done for me and hasn't come back.
    Both machines are Win10 1909.
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