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Samoreen
Inspiring
April 20, 2020

P: Tells me a new version is available

  • April 20, 2020
  • 16 replies
  • 747 views

Hi,

Since a few days, LR 9.2.1 tells me upon startup that a new version is available. Of course, this is wrong. Using the Help | Updates menu has no effect. Adobe CC Desktop says : up to date.



It's the new joke in town.

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    16 replies

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    S
    SamoreenAuthor
    Inspiring
    April 20, 2020
    OK. I'll try this.
    --Patrick
    S
    SamoreenAuthor
    Inspiring
    April 20, 2020
    By the way, I'm running Windows 10 1909.
    --Patrick
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    April 20, 2020
    I've launched Lightroom 5 times each on:
    • (1) Mac 10.14.6
    • (1) Mac 10.15.4 
    • (2) Win 10 Build 1909
    No recurrence so far

    Tried a restart of each system and launched twice each - no recurrence. 
    I will try it again in 24 hours.

    Rikk Flohr: Adobe Photography Org
    THAd
    THAd
    Inspiring
    April 20, 2020
    Hi, Samoreen

    Yes, Update New 2 day. Windows & Mac
    Sign out and Close the application window first. Then open again Sign in  ID. 
    S
    SamoreenAuthor
    Inspiring
    April 20, 2020
    Hi Rikk,

    I get this message every day and sometimes multiple times on the same day if I have to relaunch LR. This started last week.
    --Patrick
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    April 20, 2020
    Patrick,

    I've had it happen one time on one Windows machine. It hasn't happened on the other machines (1 Windows and 2 Macs).

    Has it happened to your more than one time on a single machine?

    Rikk Flohr: Adobe Photography Org
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