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Inspiring
Apr 20, 2020 2:51 PM UTC
Released

P: Tells me a new version is available

Hi,

Since a few days, LR 9.2.1 tells me upon startup that a new version is available. Of course, this is wrong. Using the Help | Updates menu has no effect. Adobe CC Desktop says : up to date.



It's the new joke in town.

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16 replies

SamoreenAuthor
Inspiring
Apr 20, 2020 3:19 PM UTC
OK. I'll try this.
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--Patrick
SamoreenAuthor
Inspiring
Apr 20, 2020 3:18 PM UTC
By the way, I'm running Windows 10 1909.
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--Patrick
Rikk Flohr-Retired
Adobe Employee
Apr 20, 2020 3:17 PM UTC
I've launched Lightroom 5 times each on:
  • (1) Mac 10.14.6
  • (1) Mac 10.15.4 
  • (2) Win 10 Build 1909
No recurrence so far

Tried a restart of each system and launched twice each - no recurrence. 
I will try it again in 24 hours.

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Rikk Flohr: Adobe Photography Org
THAd
Inspiring
Apr 20, 2020 3:11 PM UTC
Hi, Samoreen

Yes, Update New 2 day. Windows & Mac
Sign out and Close the application window first. Then open again Sign in  ID. 
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SamoreenAuthor
Inspiring
Apr 20, 2020 3:08 PM UTC
Hi Rikk,

I get this message every day and sometimes multiple times on the same day if I have to relaunch LR. This started last week.
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--Patrick
Rikk Flohr-Retired
Adobe Employee
Apr 20, 2020 3:04 PM UTC
Patrick,

I've had it happen one time on one Windows machine. It hasn't happened on the other machines (1 Windows and 2 Macs).

Has it happened to your more than one time on a single machine?

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Rikk Flohr: Adobe Photography Org