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Participant
May 18, 2023

P: Tether capture crashes lightroom (8345752)

  • May 18, 2023
  • 18 replies
  • 3793 views

I have a 13-inch M1 2020 macbook pro. It's fully up to date with venture and lightroom classic is fully up to date. When I go to tether capture, before the camera is even plugged in, lightroom completely crashes when i hit "okay" 

I restarted the computer, restarted LR, restarted creative cloud, updated permissions, gave full disk access, uninstalled and reinstalled LR, all of it. It still does the same thing.

 

It's not the camera because I don't even have it connected when I'm launching tethering. I've tried using my hard drive and external hard drive as the location, but there's always the same end result.

This topic has been closed for replies.

18 replies

Inspiring
February 20, 2024

My understanding was that Rosetta was a stop gap solution for applications that were not fully compatible with Apple silicon on introduction.

Surely three years on that is not still the case - particularly for a company od Adobe's stature?

Participant
February 14, 2024

found a fix for latest laptops with silicone, it's to download rosetta 2 via the terminal by entering " softwareupdate –install-rosetta " and then restarting the macbook, opening lightroom it works perfectly well 

Participant
February 14, 2024

I have just started having the same issue with my canon 90d - latest lightroom (bought it today) just simply crashes on setting up tethered capture. Older versions of lightroom work completely fine. 

have submitted a couple crash reports - please help! 

Inspiring
January 23, 2024

Hi Rikk,

 

Just repeated crash and added email address as you advised.

On this ocassion I had not connected a camera (on or off).

Rikk Flohr_Photography
Community Manager
Community Manager
January 23, 2024

@davidc37375278  It is the email address you type into the Adobe Crash Dialog. If you don't type anything it is sent anonymously and I have no way to find it. 

Rikk Flohr: Adobe Photography Org
Inspiring
January 23, 2024

Hi Rikk,

 

How do I establish what email is attached to my crash reports?

Then I will start a new thread as you recommend.

Rikk Flohr_Photography
Community Manager
Community Manager
January 23, 2024

@davidc37375278 

You likely do not have the same issue as is posted in this thread. I would recommend you start a new thread with complete information. 

Note: There are no crash reports found in our system under the email address you use on this forum. 

Rikk Flohr: Adobe Photography Org
Inspiring
January 23, 2024

Forgot to say I have submitted crash report(s).

Inspiring
January 23, 2024

I have the same problem on a new M1 MacBook Air running OS 14.2.1 from scratch with a new install of Lightroom Classic 13.1. Whether my Canon R5 is connected or not, switched on or not prior to starting tethering, Lightroom Classic crashes as soon as you have chosen file destinations and hit OK. Correction - for a fraction of a second you see what I presume is the message over 'Detecting Camera' before crashing in all circumstances.

Participant
December 31, 2023

I think I just found out why tethered capture may not be working for some of us, updated my camera's firmware pugged it into my macbook and started a tethered capture, and now I got a notification saying that tethered capture is only available via Rosetta, I don't know why it didn't show that before, but I guess that was the problem, https://helpx.adobe.com/lightroom-classic/kb/tether-support-apple-silicon-devices.html, this page says to relaunch lightroom under Rosetta mode, that might solve the issue for some.