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October 21, 2017

P: Unable to Import Photos into new catalog without crash

  • October 21, 2017
  • 42 replies
  • 925 views

Yesterday I "upgraded" to the Lightroom Classic CC version. I began trying to import some photos into my library and each and every time it crashes after a little while and doesn't actually import them.

I thought I would start a new catalog, to see if there was something incompatible or wrong with my previous library, however that too crashes. I can import about 2-3,000 photos and then each and every time I go to import a new folder of images -- bam.  

I've tried importing small batches, also crashes. 

Extremely disappointed!

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42 replies

abhishek_india
Participating Frequently
October 21, 2017
Daniel, kindly provide your system details.
Also, please submit the crash reports of the crashes, for us to analyse further.

Thanks,
Abhishek
Victoria Bampton LR Queen
Community Expert
Community Expert
October 21, 2017
Long shot, but did you try turning off GPU in Preferences > Performance?
Victoria - The Lightroom Queen