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ianm48171564
Participating Frequently
May 23, 2019

P: Video export in "Original" format fails

  • May 23, 2019
  • 23 replies
  • 454 views

LR Classic CC auto upgraded from 8.2.1 to 8.3 ... with that the ability to export videos in 'Original' format fails. (The progress bar shows action, but no files are exported.)  It still can export videos in H.264 format (but obviously downgrades resolution from 4K (3840x2160) down to 1080p which is useless to requirement). I tried clearing video cache and disabling metal video acceleration ... neither addressed the issue.

I downgraded back to 8.2.1 and the functionality returned as designed.

I would suggest that the LR Classic CC 8.3 rev has a functional error with exporting video in 'Original' format.

This is on MacOs 10.13.6

    This topic has been closed for replies.

    23 replies

    F
    FeedbackCommunityMember
    Inspiring
    July 31, 2019
    I have what appears to be same issue. I can not export a video of a set of photos. It hangs up for ever. HOWEVER, I did find some post of similar issue with 7.1 release in 2017. The issue there was that they had some photos in landscape and some in portrait. When they made the portrait images landscape (photoshop) then video export worked. I have the same issue 3 photos in landscape from my DX7100 RAW (actually DNG), one iPhoto portrait and 1 WhatsApp inport that is portrait. When I turn all into landscape with same aspect ratio (4x5) the video export works fine.

    IS THERE A FIX FOR THIS!

    For ref: Lightroom Classic 8.3.1 (201905241238-dcd7e3de)  , Using MacBook Pro with OS 10.13.6


    R
    ReiMa
    Participating Frequently
    June 22, 2019
    Uptodate
    Smit K
    Smit K
    Participating Frequently
    June 21, 2019
    What version of macOS are you on? 
    Smit | Lightroom Team
    R
    ReiMa
    Participating Frequently
    June 20, 2019
    Lightroom Classic-Version: 8.3.1 [ 201905241238-dcd7e2de ]
    R
    ReiMa
    Participating Frequently
    June 20, 2019
    Yes, it’s up to Date. 8.3.1 installed
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    June 19, 2019
    Reinhard - go to Help>System Info... and verify you have 8.3.1 installed please. 
    Rikk Flohr: Adobe Photography Org
    R
    ReiMa
    Participating Frequently
    June 19, 2019
    When I EXPORT LR skips all files. 
    When I PUBLISH the first file works and then LR hangs on second video for ever.
    Xx22_2
    Xx22_2
    Participating Frequently
    June 4, 2019
    Interesting. Unable to duplicate the problem now (LR built in or third party publish)! Both publish videos with or without graphics acceleration/ with or without "original format". Only change was probably unrelated computer restart.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    June 4, 2019
    Posted on a Video export thread - is a photo export issue.

    Please reference the new conversation here: Photo fails to export in Lightroom Classic 8.3 and 8.3.1 - works in 8.2
    Rikk Flohr: Adobe Photography Org
    S
    staffanb93341425
    Participant
    June 4, 2019
    It.s not possible to export photos i LR 3.0 and LR3.1. It.s ok in LR2.8
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