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Participating Frequently
May 23, 2019

P: Video export in "Original" format fails

  • May 23, 2019
  • 23 replies
  • 454 views

LR Classic CC auto upgraded from 8.2.1 to 8.3 ... with that the ability to export videos in 'Original' format fails. (The progress bar shows action, but no files are exported.)  It still can export videos in H.264 format (but obviously downgrades resolution from 4K (3840x2160) down to 1080p which is useless to requirement). I tried clearing video cache and disabling metal video acceleration ... neither addressed the issue.

I downgraded back to 8.2.1 and the functionality returned as designed.

I would suggest that the LR Classic CC 8.3 rev has a functional error with exporting video in 'Original' format.

This is on MacOs 10.13.6

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23 replies

Participating Frequently
May 23, 2019


Since the update to v8.3 Lightroom refuses to publish video. There is no error, it just skips over them. I've tried different publishing services and am using the "Original, unedited file" option. I've reverted to version 8.2.1 since video publishing is critical to my workflow. 
johnrellis
Legend
May 23, 2019
Same behavior on my LR 8.3 / Mac OS 10.14.5. Trying to export this file as Original:
https://www.dropbox.com/s/wjkdivsqta8u8gc/exportbug-2019.05.25.MP4?dl=0 

shows the progress bar completing, but the file never shows up in the selected destination folder.




Rikk Flohr_Photography
Community Manager
May 23, 2019
Ian,

I'd like to try to reproduce what you are seeing. Can you give me specs on the file format, codec, and original camera producing the video so I can match up?
Rikk Flohr: Adobe Photography Org