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angelat62068109
Participant
September 8, 2016

P: Will not export both portrait and landscape oriented pictures as a slideshow video in 720 or 1080

  • September 8, 2016
  • 59 replies
  • 2069 views

When attempting to export pictures to an HD slideshow video, I noticed that it completely fails to even begin the export at either 720 or 1080.  I am able to export at the lower quality settings, but the pictures are completely blurry.  I read a post that having portrait oriented pictures in your slideshow is causing the problem.  Sure enough, I create a slideshow 720 or 1080 video with only landscape photos and the export works fine.  I then try to create a slideshow 720 or 1080 video with nothing but portrait, and it hangs.  It did this is the version prior as well, as I was hoping the update would fix this.



Here are my System Settings:

Lightroom version: CC 2015.6.1 [ 1083169 ]License: Creative Cloud
Operating system: Mac OS 10
Version: 10.11 [6]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.1 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,202.4 MB (13.4%)
Virtual memory used by Lightroom: 2,687.0 MB
Memory cache size: 1,375.9 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 2560x1600

Graphics Processor Info: 
Intel(R) Iris(TM) Graphics 6100

Check OpenGL support: Passed
Vendor: Intel Inc.
Version: 4.1 INTEL-10.14.73
Renderer: Intel(R) Iris(TM) Graphics 6100
LanguageVersion: 4.10


Application folder: /Applications/Adobe Lightroom
Library Path: /Users/angelatodaro/Pictures/Lightroom/Lightroom Catalog.lrcat
Settings Folder: /Users/angelatodaro/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) Aperture/iPhoto Importer Plug-in
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) Iris(TM) Graphics 6100
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: Intel Inc.
GL_VERSION: 2.1 INTEL-10.14.73
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

    This topic has been closed for replies.

    59 replies

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    April 29, 2017
    I noticed, Bruce, that the Open GL test failed. That usually means an incompatible Video Card or outdated driver. Is your video card supported? 

    https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

    Have you checked with your card's manufacturer and made sure you have the most recent driver?
    Rikk Flohr: Adobe Photography Org
    B
    bruce h
    Participant
    April 27, 2017
    I just loaded 6.10 windows. Export doesn't work period. I've tried every file type, horizontal, verticle, low or high res. The status bar move approximately 10% then stops. I'm a Lightroom user since day 1 but have not made slide videos. I have used Lightroom for drone video editing.

    Lightroom version: 6.10 [ 1111918 ]
    License: Perpetual
    Operating system: Windows 7 
    Version: 6.1
    Application architecture: x64
    System architecture: x64
    Logical processor count: 12
    Processor speed: 4.1 GHz
    Built-in memory: 32710.9 MB
    Real memory available to Lightroom: 32710.9 MB
    Real memory used by Lightroom: 571.0 MB (1.7%)
    Virtual memory used by Lightroom: 670.9 MB
    GDI objects count: 509
    USER objects count: 1701
    Process handles count: 1059
    Memory cache size: 65.1MB / 7921.7MB (0.8%)
    Maximum thread count used by Camera Raw: 12
    Camera Raw SIMD optimization: SSE2,AVX
    Camera Raw virtual memory: 12MB / 16355MB (0%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1920x1200, 2) 1920x1200
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: 
    Check OpenGL support: Failed
    Vendor: NVIDIA Corporation
    Version: 3.3.0
    Renderer: GeForce GTX 550 Ti/PCIe/SSE2
    LanguageVersion: 3.30 NVIDIA via Cg compiler


    Application folder: C:\Program Files\Adobe\Adobe Lightroom
    Library Path: I:\lightroom5\lightroom backups\2016-11-05 1810\Lightroom Catalog.lrcat\Lightroom Catalog.lrcat
    Settings Folder: C:\Users\Bruce\AppData\Roaming\Adobe\Lightroom

    Installed Plugins: 
    1) Canon Tether Plugin
    2) Facebook
    3) Flickr
    4) FocalPoint
    5) Leica Tether Plugin
    6) Nikon Tether Plugin
    7) onOne Perfect Photo Suite
    😎 Perfect Effects
    9) Perfect Portrait
    10) Perfect Resize
    11) PhotoFrame

    Config.lua flags: None

    Adapter #1: Vendor : 10de
    D
    mickspawn
    mickspawn
    Inspiring
    March 10, 2017


    Still a problem exists when trying to export a slideshow in HD that contains both portrait and landscape shots.  If you exit lightroom and re-open you can export in HD.  if you try to export again it wont work.  Close lightroom and re-open and you can export again.  It is really annoying.  However quality still does not look up to scratch even when it does work.
    S
    Adobe Employee
    simonsaith
    Adobe Employee
    January 9, 2017
    It might be worth noting your screen resolution (Lightroom system info) and Lightroom standard preview size when attaching the small catalog 
    F
    FeedbackCommunityMember
    Inspiring
    January 9, 2017
    Rikk as I mentioned further down in this topics my LR6.8 isn't even able to produce a video with low resolutions jpgs and this on 2 different PC's with different catalogs. If you like I may share a small catalog of the slideshow.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 9, 2017
    I will add this to the bug notes. 
    Rikk Flohr: Adobe Photography Org
    A
    Anonymous
    January 9, 2017
    Correct.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 9, 2017
    It works fine for me with Canon files.  It works with JPEGs as well.  Peter, are you saying you can duplicate Chris's results with Canon files?
    Rikk Flohr: Adobe Photography Org
    A
    Anonymous
    January 9, 2017
    Rikk, try it with Canon RAW files.... It works with JPG files but not RAW.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 9, 2017
    Chris, if you can create a small catalog containing three images with a slide show that exhibits the problem, I would be happy to take a look at it. I cannot reproduce it on my machines since the update. 
    Rikk Flohr: Adobe Photography Org
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