Participant

P: Will not export both portrait and landscape oriented pictures as a slideshow video in 720 or 1080

Forum|Forum|9 years ago
September 8, 2016
59 replies
2069 views

When attempting to export pictures to an HD slideshow video, I noticed that it completely fails to even begin the export at either 720 or 1080. I am able to export at the lower quality settings, but the pictures are completely blurry. I read a post that having portrait oriented pictures in your slideshow is causing the problem. Sure enough, I create a slideshow 720 or 1080 video with only landscape photos and the export works fine. I then try to create a slideshow 720 or 1080 video with nothing but portrait, and it hangs. It did this is the version prior as well, as I was hoping the update would fix this.

Here are my System Settings:

Lightroom version: CC 2015.6.1 [ 1083169 ]License: Creative Cloud
Operating system: Mac OS 10
Version: 10.11 [6]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.1 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,202.4 MB (13.4%)
Virtual memory used by Lightroom: 2,687.0 MB
Memory cache size: 1,375.9 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 2560x1600

Graphics Processor Info:
Intel(R) Iris(TM) Graphics 6100

Check OpenGL support: Passed
Vendor: Intel Inc.
Version: 4.1 INTEL-10.14.73
Renderer: Intel(R) Iris(TM) Graphics 6100
LanguageVersion: 4.10

Application folder: /Applications/Adobe Lightroom
Library Path: /Users/angelatodaro/Pictures/Lightroom/Lightroom Catalog.lrcat
Settings Folder: /Users/angelatodaro/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Aperture/iPhoto Importer Plug-in
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) Iris(TM) Graphics 6100
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: Intel Inc.
GL_VERSION: 2.1 INTEL-10.14.73
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

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chrispy104

Inspiring

That's odd, I just tried that and with all images in Landscape it works but with a single Portrait image in that set it looks like it is doing something but just stops. Definitely looks like a bug to me too. Seems like that was not properly tested at all prior to release.
You may need to edit the title so that it says "Unable to export Slideshow as Video". Not sure you can in fact edit the title but worth a try.

simonsaith

Adobe Employee

Bug has been logged and it is under investigation. Thanks.

Anonymous

We have the same issue. Are there any updates? My tech support case number is 0188261936

It works fine with horizontal images but once we use vertical ones and all files are RAW files (Canon 5D Mark III), the export slideshow as video will not export.

Our workaround: When I export all edited raw files as JPG files first and reimport them to Lightroom and export the jpg slideshow as video, it works.

Lightroom version: CC 2015.7 [ 1090788 ]License: Creative Cloud
Operating system: Mac OS 10
Version: 10.11 [6]
Application architecture: x64
Logical processor count: 8
Processor speed: 4.0 GHz
Built-in memory: 40,960.0 MB
Real memory available to Lightroom: 40,960.0 MB
Real memory used by Lightroom: 4,662.5 MB (11.3%)
Virtual memory used by Lightroom: 6,242.9 MB
Memory cache size: 4,762.3 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 6400x3600

Graphics Processor Info:
AMD Radeon R9 M390 OpenGL Engine

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 4.1 ATI-1.42.15
Renderer: AMD Radeon R9 M390 OpenGL Engine
LanguageVersion: 4.10

Application folder: /Applications/Adobe Lightroom
Library Path: /Users/petertogel/Pictures/Lightroom/Lightroom Catalog.lrcat
Settings Folder: /Users/petertogel/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Canon Tether Plugin
2) Facebook
3) Flickr
4) JPEGmini
5) SmugMug

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M390 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-1.42.15
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

simonsaith

Adobe Employee

@2762591
I am able to reproduce the issue using your catalog and the first few photos. Will investigate. Please feel free to unshare your pictures.

john beardsworth

Community Expert

Are you using Zoom to Fill, Angela?

angelat62068109Author

Participant

More information - my pictures are all original format. No cropping or edits have been done to these photos. I am able to recreate this problem 100% of the time using portrait photos. I try 1 portrait and 1 landscape, and it hangs permanently at 10%. I use 2 portraits - the progress indicator won't start at all. I use landscape only photos - they export with no problem. Also - not using pan and zoom feature with my slideshow.

angelat62068109Author

Participant

Hi Simon - thanks so much for your quick response. These are high quality JPGs. I had first attempted to create the slideshow using the RAW NEF files from my Nikon, but then read that might be causing the issue. So I imported these jpegs into Lightroom, and it still does the same thing here it will not export the slideshow video at 720 or 1080. So, I was just able to make a movie with iMovie using the same photos but it did take about 45 minutes. Maybe I am not giving it enough time to create the video? I don't see any type of progress indicator movement for quite some time (I waited about 10 minutes) and nothing. The smaller export sizes (under 720) did not have this issue. Keep in mind - the export works just fine when using the landscape photos only. Here is the link to the catalog and photos being used. http://adobe.ly/2cFCJPN

Hopefully I shared it correctly (my first time using the cloud lol).

john beardsworth

Community Expert

Simon, I wonder if this is the Zoom to Fill / Pan and Zoom problem I have previously reported. One of the keys seems to be the inclusion of an image which was originally in landscape format but which has been cropped to portrait. I'm preparing a small catalogue and will contact you off-forum.

simonsaith

Adobe Employee

Thanks for the report. Will investigate. I did a quick test and could not reproduce the issue in my setup.

Would you be able to export a small catalog with a small number of images that demonstrate the issue? We would like to get a copy of the small catalog along with the photos to investigate. You can use Creative Cloud sync or other online sharing service (like dropbox) and send us the link. Thank you.

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