Lightroom Desktop 9.6 randomly changes or loses the crop/aspect ratio after switching images or exporting.
Application: Adobe Lightroom Desktop — not Lightroom Classic
Lightroom version: 9.6 x64 [20260923-1659-a32d844] (Sep 23 2026)
Internal Camera Raw version: 18.7 [2743]
Operating system: Windows 11 Pro, 64-bit
CPU: AMD Ryzen 5 7430U with Radeon Graphics
RAM: 32 GB
GPU: AMD Radeon (TM) Graphics
GPU driver / DirectX information: 31.0.12027.9001
Display: 2560 × 1440
Problem description:
Lightroom Desktop intermittently changes or loses a crop that I have already set on an image.
I manually set the crop and aspect ratio, continue editing the image, and everything appears correct.
After I either switch to another image or export the edited image, I sometimes return to the previously edited image and find that Lightroom has changed the crop/aspect ratio automatically.
For example, the image may unexpectedly appear with an aspect ratio such as 2:3 or 16:9, although I did not change or reset the crop.
The issue occurs with both Sony ARW files and JPEG files.
Important additional observation:
When the problem occurs, the previously selected crop/aspect ratio is also no longer present in the corresponding XMP data. This suggests that the issue is not only a visual display problem in Lightroom, but that the previously stored crop information itself is being lost or overwritten.
Once this has happened, I have not been able to restore the original crop using Ctrl+Z (Undo) or by using other troubleshooting methods and solutions suggested by Adobe Support.
Steps to reproduce:
- Open an ARW or JPEG image in Lightroom Desktop.
- Open the Crop tool.
- Set the desired crop and aspect ratio manually.
- Continue editing the image normally.
- Switch to another image or export the edited image.
- Continue working with other images.
- Return to the previously edited image.
- In some cases, the previously selected crop/composition has changed automatically.
- The original crop cannot be restored with Ctrl+Z, and the previously selected crop information is no longer present in the XMP data.
Expected result:
Once a crop has been set and confirmed, Lightroom should retain the selected crop and composition unless I manually change or reset it.
The crop information should also remain stored in the image metadata/XMP data and should not be removed or overwritten without user action.
Actual result:
Lightroom intermittently changes or removes the crop/aspect ratio of an already edited image without any action from me.
The previously selected crop cannot be recovered afterwards using Ctrl+Z or other troubleshooting methods.
The issue is intermittent and does not occur every single time, but it has occurred repeatedly during normal editing sessions.
I have already contacted Adobe Support via chat, but the issue could not be resolved.
Please investigate this as a possible Lightroom Desktop crop/aspect-ratio persistence or metadata bug, rather than as a question about how to use the Crop tool.
