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Eero_Niilola4345
Participant
June 10, 2026
Question

Lightroom web, can not upload photos

  • June 10, 2026
  • 1 reply
  • 0 views

Lightroom web, uploading photos is stuck. Shows uploaded 100%, but nothing. Any ideas what to do? Edit: even photos uploaded to LR app won’t open… Edit #2: LR web gives an error proxy image / file is missing. 

    1 reply

    Claire H.
    Community Manager
    Claire H.Community Manager
    Community Manager
    June 10, 2026

    Hi @Eero_Niilola4345, thanks for reaching out to the Lightroom Community Forums! This is definitely odd behavior across all the apps. Let’s try a few basic troubleshooting steps: 

    1. Restarting the apps, both LrWeb and Lr desktop version. Restart Lightroom on the device where the issues are occurring. This can sometimes resolve temporary glitches.

    2. Check sync status: In Lightroom, click the cloud icon at the upper-right corner to check the sync status. Ensure that syncing is complete.

    3. Reset your Lightroom preferences: https://adobe.ly/4o7JADQ

    4. Reinstall the apps using the Creative Cloud Desktop app.

    If none of these steps work for you, can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to replicate it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. I hope this helps! ^CH

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