LR quits every time masking feature

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the masking feature does not work. when I select subject or sky - LR quits or it just doesn't select the mask.

Srishti Bali

Community Manager

Hi @cynthiad44482575

Sorry to hear about this experience! Would you mind sharing a few more details to help us investigate?

System Info: In Lightroom, go to Help > System Info, then copy and paste the complete details here.
File-specific issue: Does this happen with a particular file, or are you experiencing the issue with multiple files?
Screen Recording: Could you also share a short screen recording showing your workflow and the issue you're experiencing? This will help us better understand and reproduce the behavior.

If the issue occurs with multiple files, I’d recommend trying the following troubleshooting steps:

Update your GPU drivers to the latest version.
Reset Lightroom preferences by pressing and holding Shift + Option/Alt while launching Lightroom.

Please let us know if these steps help resolve the issue. If the problem persists, we’ll need your system information, a screen recording, and a copy of the affected file to investigate further.

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Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

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