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FeedbackCommunityMember
Inspiring
October 17, 2018

P: Adobe Portfolio sharing says 0 images in each album?

  • October 17, 2018
  • 5 replies
  • 152 views

The new sharing tab is great but all my albums say there are 0 photos in all of them, yet the photos are there when I select an album. I'm also not able to resend the album to my web portfolio because Lightroom thinks they are empty.
Is there a fix for this?

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    5 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    January 27, 2019
    Sorry, yeah that was not the right version I was on
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    January 3, 2019
    Can you go to Help>System Info... and verify you are using Lightroom CC 2.1.1?
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    December 24, 2018
    Sorry, it's still showing up as 0 images in Lightroom CC
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 11, 2018
    Updates to the Lightroom CC Ecosystem and Lightroom Classic CC were released earlier today. Please update your software and let us know if you are still experiencing this issue. 
    Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 17, 2018
    Hey Nicolai, this is an issue we have logged a bug against and will be fixed in an upcoming release. Thanks for reporting.

    It wouldn't hurt if you could give us a step by step set of instructions for creating an Album in your Portfolio connector that has zero images in the count but has image in the grid. We do have a way to duplicate your scenario but I want to make sure we are duplicating the workflow you are using and that you aren't getting into this state in a different manner. 
    Rikk Flohr: Adobe Photography Org
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