Skip to main content
Mike Waldvogel
Participating Frequently
Nov 12, 2023 7:20 PM UTC
Released

P: (Android 14) Blue or Negative Images

Hi,  

 

Idon't know if you can help me here but I got a strange behavior. I wanted to try out your Android App (Version 9.0.1) created an account and now everytime I load up a picture it shows totally blue. I can edit it and export it then everything is fine. Same if I try to take a screenshot. In the screenshot all fine. I don't know what's happening.

Is it possible that's a feature of the free version? 

Can you help? 😊

 

Thanks.

Mike

    127 replies

    Show previous replies
    Stanley34255578g90i
    Participant
    Dec 14, 2023 7:12 AM UTC

    Hi

     

    Thanks for the support. I started to face this blue tint issue on my device as well. Below are the necessary details.

     

    Device: Google Pixel 8 Pro

    OS: Android 14

    Build Number: UQ1A.231205.015

    Lightroom Mobile App Verison: 9.0.1

    Translate
      Bryce34250958dben
      Participant
      Dec 14, 2023 1:16 AM UTC

      Mine as well:( pixel 8 pro. Just actually made a post about this. Screenshot and export look fine tho which is strange.

      Translate
        Bryce34250958dben
        Participant
        Dec 14, 2023 1:15 AM UTC

        On the pixel 8 pro when I load a photo it's all blue or negative colors. When I screenshot the image  or export it looks fine though. It just makes it impossible to edit. Any help?

        Translate
          Victor32642964pcvx
          Participant
          Dec 13, 2023 11:31 PM UTC

          Same issue Android 14, Pixel 8 pro 😕😕

          Translate
            Narendra Boyanapalli
            Participant
            Dec 13, 2023 10:54 PM UTC

            Hello,

             

            Thanks for the support. I am a Lightroom Mobile App user started to face this blue tint issue on my device as well. Below are the necessary details.

            Device: Google Pixel 8 Pro

            OS: Android 14

            Build Number: 14 (UQ1A.231205.015)

            Lightroom Mobile App Verison: v9.0.1

            Translate
              Brad342282035yq3
              Participant
              Dec 13, 2023 3:49 AM UTC

              Yes, THIS! I have a Pixel 8 Pro and after the update the same thing is happening to me. Also the same when taking a screenshot to try and demonstrate the issue. I'm happy to see that someone else is experiencing this in hopes of a corrective update. 

              Translate
                Mike WaldvogelAuthor
                Participating Frequently
                Dec 13, 2023 1:30 AM UTC

                After update to the newest Android 14 (AP11.231117.006). Behavior still there and yes the workaround works but it isn't the solution... Hope they fix it in Lightroom soon. 

                Translate
                  ncc-1701-derek
                  Participant
                  Dec 12, 2023 11:26 PM UTC

                  Can confirm that turning on 'Disable HW Overlays' is a workaround. You can find it in Developer Options.

                  Translate
                    akash33221327lxyc
                    Participating Frequently
                    Dec 12, 2023 10:59 PM UTC

                    Is there any update on this bug. Or Adobe has decided to ignore this.

                    If yes, let us know. I will be happy to cancel my subscription, instead having this frustration.

                    Translate
                      akash33221327lxyc
                      Participating Frequently
                      Dec 12, 2023 10:55 PM UTC

                      Same problem for me.

                      Using pixel 8. Looks like this month hard earned subscription money got wasted.

                      I checked play store. Hundreds of user are reporting this.

                       

                      This is so frustrating, we can't do anything.. literally anything..

                      Translate
                        skicaptain
                        Participating Frequently
                        Dec 12, 2023 1:22 PM UTC

                        Google Pixel8,Pixel8Pro

                        Android14

                        From December 5th security update

                         

                         

                         

                         

                        Translate
                          Show more replies
                          Terms & ConditionsAccessibility statement
                          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices