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Participant
June 19, 2021

P: Apple Magic Keyboard when only disabling: - Shortcuts - Predictive

  • June 19, 2021
  • 3 replies
  • 2575 views

I recently got the iPad 12.9 M1 (2021) and the Apple Magic Keyboard.

 

Everything works exactly like expected, but I can't use the keyboard to input text in Lightroom - e g when I want to create a new album, or put in information about a photo.

Everything else works just perfect, it's just these input fields that doesn't react on text input.

 

Have I missed something, or is this a bug?

This topic has been closed for replies.

3 replies

Rikk Flohr_Photography
Community Manager
Community Manager
February 8, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
December 15, 2021

Setting status - adding bug number

Rikk Flohr: Adobe Photography Org
Community Manager
June 21, 2021

Hi, 

this does sound like a bug but since I can't reproduce it would be interesting to know if e.g. device restart helps.
Are you on the 11 or 12.9 inch iPad?
Besides iOS version, any settings that you might have for e.g. Accessibility should be helpful.

Thanks,
Ignacio

dajvidenAuthor
Participant
June 21, 2021

Hi Ignacio!

 

I'm on the iPad 12.9 M1 2021 256 Gb.

 

I found the issue/bug.

I've disabled "shortcuts" menu in Settings-General-Keyboard in iOS - I don't like this because it takes up parts of the screen, and it looks bad... This apparently disable the keyboard input in Lightroom (when there's an text input field). When I enable it, I'm able to put in text again.

 

Sounds like a bug to me. ☺️ 

TofuTakahashi
Participant
November 25, 2021

I just wanted to report that I had the exact same issue and it was driving me mad - I was able to resolve it by following Davids advice. Thank you for posting your work around while this bug gets sorted out!