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Participant
January 18, 2022

P: Auto masks not working when accessing shared Lightroom photos via browser

  • January 18, 2022
  • 2 replies
  • 543 views

1. Edited on app version v71

2. iPad Pro M1 - iOS 15.1

3. I edited photos through the iPad app & utilized subject detection & color range based masks. They appeared fine when accessed through the iPad app & I am able to render them properly through the app. However, once I share the album of photos through Lightroom & access the shared album utilizing the generated link, the edits get messed up where the masks described above are utilized.

4. I expect the masks from Lightroom to be properly applied when accessing shared albums via the browser. They do not appear to be applied. (see example photos of in Lightroom app and in browser attached)

 

Note - I have tried accessing via browser on safari & chrome on multiple iPhones, an M1 iPad, & a MacBook Pro with a discrete graphics card to no avail.

This topic has been closed for replies.

2 replies

Rikk Flohr_Photography
Community Manager
Community Manager
January 27, 2022

updating status - adding bug number

Turns out this is a bug against Lightroom Mobile.  Thanks for your report. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
January 18, 2022

On the device which performs the edits, what is its current sync status [Cloud Icon].  A screenshot showing the sync dialog would be great if you can provide it. 

 

Additionally, is it possible for you to share with us a URL for one of the affected shared albums for our engineers to review?  

Rikk Flohr: Adobe Photography Org
Margaux_Author
Participant
January 18, 2022

Hi Rikk,

 

Please find the screenshot attached (the sync appears complete). Here is an example link: https://adobe.ly/3GGsiJb

Rikk Flohr_Photography
Community Manager
Community Manager
January 19, 2022

Thank you. 

 

The team has requested more information: 

 

  1.  Does the image look different in Lightroom Web from your personal album view to a shared album view (you may have to log in with an incognito browser to properly view the shared album)
  2.  If you perform an edit in Lightroom Web to the image (Exposure +.01 or similar) does the image re-render properly?
Rikk Flohr: Adobe Photography Org