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–thomas–
Participant
September 15, 2022

P: Camera doesn’t work properly when using ultra wide

  • September 15, 2022
  • 11 replies
  • 1899 views

Camera doesn't take photos when using ultra wide lens in professional mode. The screen just "flashes" like it took a photo but it doesn't save it. It only affects ultra wide lens (in all modes except hdr mode).

 

App version is 7.5.2 on iphone 12 pro with ios 16.0

 

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    11 replies

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    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    September 15, 2022

    Hi @–thomas– 

    Thanks for reporting this.  We have a known bug where DNG capture with the ultra wide lens fails when capturing macro shots (very close up).  Is this the case, or are you seeing the issue with all kinds of UW shots, even of subjects further away?

    I ask because I can't reproduce the problem with my 11 Pro Max on iOS 16.  Fyi, I will ask a teammate how has your device to try too.  

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    –thomas–Author
    Participant
    September 15, 2022

    It happens with all kinds of shots, not just close ups. The macro photography feature on the ultra wide lens came out with the iphone 13 series so my iphone doesn't even have it (if we mean the same thing). And yeah it's just the dng capture. It works fine when I switch to jpg. 

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    September 15, 2022

    ok, thanks for the additional info!

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