Participant

P: Can't Post Photos Exported from LR Mobile to Instagram

Forum|Forum|1 year ago
April 3, 2024
26 replies
5866 views

ANROID LIGHTOOM MOBILE: Can't Post Photos Exported from LR Mobile to Instagram

Has anyone else had issues posting exported photos from Lightroom Mobile (Android) to Instagram? I have a Samsung S24 Ultra and have not been able to share edited images to Instagram since I got my phone a month ago or so. My work around has been to post edited photos to Facebook which works, then save that file back to my phone from Facebook, then upload that to Instagram.

I get a "Photo can't be posted" error every time regardless if I'm on cell or Wi-Fi.

Android

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darrenf64164547

Participant

I have this issue too. Can confirm that a slight tweak to image in gallery app allows me to post. Tried exporting from LR in several sizes but none could be posted to Insta feed.

darrenf64164547

Participant

Samsung S24 Ultra with all latest version apps and OS

M

mrinehart13

Participant

Been dealing with this for months, but only in some accounts. I have several IG accounts and it only fails on two of them. So frustrating.

I have to re-edit them in Google photos (on an Android, sorry) so that I can post them.

Sameer K

Community Manager

Hi All!

We're sorry for the continued trouble. In some cases, reinstalling Instagram has helped. On the other hand, I cannot recreate this with Lightroom 9.5.0. Does the issue appear when you shoot an image using Lightroom's in-app Camera? Please do the following:
1 - Record your screen showing the File Info & the share/export workflow.

2 - Share a few sample images.

Please share these details here or with me via direct message.

Additionally, please ensure Lightroom and Instagram have permission to Photos and videos set to 'Always allow all.'

Thanks!
Sameer K

P

Pascal_Gaggero2054

Participant

Dear Sameer,

here is a sample picture to make some tests on your side

I am using alors version 9.5.0

The workflow is the following:

1) shoot a picture with the default camera app (samsung S24 ultra)

2) open image in LR mobile

3) edit the image

4)share to instagramm feed (does not work)

4 bis) save capy to device

5) use instagram to post the saved image (does not work)

I also try to move the image in another folder like the default camera folder this does not work as well...

But if you edit the same image with an other app and save it , you can post the image to instagramm... so to me it looks like something in the encoding of the jpg directly out ou LR mobile is not like by instagramm app.

BTW if I am sharing the image as a instagramm reel, it does work...

best regards

Pascal

Sameer K

Community Manager

Please DM me a few sample images before you edit them in Lightroom and the images you've saved to the device from Lightroom.

As suggested before, have you reinstalled & allowed full permissions to both applications?

Thanks!

Sameer K

P

Pascal_Gaggero2054

Participant

@Sameer K Any new on this issue?

T

Tzuen

Participant

As of today, I don't think we have any solutions for this. Frustrated...

P

PlanBPhoto

Participant

Other tthan switching to an iphone, neither can I.

And FWIW, I really don't like the way the mobile app does HDR.

P

PlanBPhoto

Participant

Same problem on my Pixel 7, but no issues of I edit the image in the photo app, or my work around is to save to device then post from the default photo app.

As someone else commented, it's disappointing that we can't post from the 'leading' photo editing app to a major social media app. But I doubt anyone at Adobe cares.

chrisr29950087

Participant

Did you try turning on HDR edit I suggested above? Zero issue for me since

P

PlanBPhoto

Participant

I did try that and it doesn't help.

K

KnightRespected

Participant

This started happening for me about 2 weeks ago. I haven't been able to post an edited photos from LR because of the error.

chrisr29950087

Participant

Same, Android, Pixel 7 pro, all apps up to date. Can't post drect from LR mobile or export to device then picking up from gallery in IG.

Can post from Google Photos just fine.

chrisr29950087

Participant

I found something that works for me in case it helps anyone - switching on the option in preferences for: "HDR edit mode for new photos" means I can now post direct to IG again.

B

bwhetstoner

Participant

Same

A

ajmsnapper

Participant

Oh hell! I thought this thread would contain a solution to this. I am getting this issue on my Pixel 8 if I post just one photo. If in multiples of two it works -- one of these images is normally monochrome. I am now lost ... And don't know how to find a solution. Other than to post images I have edited in LR on my iPad.

R

Ramanda Indrawan

Participating Frequently

Got an interim fix. Once youve edited a photo from mobile LR, just go to
gallery, to that pics, just tweaka bit and save. E.g. crop the edge a super
tiny bit. Basically any edit from gallery and save it. Then post that pic (
still carrying the edits from LR ) , it will work.

I read from another post. Someone shared an interim trick

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