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Participating Frequently
August 15, 2021

P: Cannot use Pencil 2 on IPad Pro to use Mask/Brush.

  • August 15, 2021
  • 38 replies
  • 5273 views

Using finger wil work, using pencil for radial and linear mask also no problem.

Using the latest version of  IPadOS, Lightroom App on IPad Pro 11 inch.

38 replies

vanessac75459049
Participant
January 13, 2023
My pencil is not even a year old. It works perfectly fine in all other
aspects of lr and other programs. Just not the brush tool. Strange.
oehtAuthor
Participating Frequently
January 13, 2023

For me the issue is solved. Just had to buy a new pencil 😞

vanessac75459049
Participant
January 13, 2023

Was this issue ever resolved? As of a few weeks ago, the brush masking has not been working in Lightroom on my iPad. I see this post is from 2021 but this is an issue for me now and I haven't come across an actual resolution for this yet when troubleshooting. 

Participant
January 2, 2023

Did you ever find a solution? I have the exact same issue you reported and using the latest updates of both LR and IPad OS on an IPad Pro 4th gen... so frustrating that everything works fine except the brush stroke.

Community Manager
February 7, 2022

Hi Paul, we weren't able to reproduce your issue with Apple pencil... are you still seeing that? We wonder if the issue happens during some unexpected double tap/ two finger tap, something like that? Also, it would be interesting to know if this always happens or only after a certain action.

PaulSumberg
Participating Frequently
January 25, 2022

Lightroom v7.1.1, iPad pro , Apple pencil II  IOS 15.2.1
When editing a mask using the pencil, after clicking "Done", lightroom does not restore the top menu. Both the cloud and export icons are missing and the help and menu (...) icons are present but inactive. They both change (shadow) when clicked but do nothing. 
The only way the restore the top menu bar is to exit the app and re-open it. 

However, if using your finger instead of the pencil it works fine. 
Apple has confirmed the pencil is functioning properly. 
I have removed and reinstalled lightroom as well as stopped and started the ipad. 

oehtAuthor
Participating Frequently
January 24, 2022

Both are up to date (LR and IPad). I've also replaced the pencil tip, to no avail.

Community Manager
January 24, 2022

@oeht , just to be clear, the update you tried was iPadOS 15.2.1 (and not just Lightroom 7.1.1)?  

@TaeAnnPhoto , can you also try updating to iOS 15.2.1 and let us know if that helps?

Lightroom developers cannot reproduce this, and wonder if this may be a hardware issue.  Apple Pencil tips do wear out.  If possible, please try a new Pencil tip, and let us know if that helps.

oehtAuthor
Participating Frequently
January 17, 2022

Did the update, unfortunately no improvement for me. Same issue still remains.

Participant
January 17, 2022

This bug was driving me crazy - but now good news. After updating PadOS to 15.2.1 the brush mask is now working correctly with Lightroom 7.1.1 and apple pencil 2. I guess it was something on the apple side.