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O
oeht
Participating Frequently
August 15, 2021

P: Cannot use Pencil 2 on IPad Pro to use Mask/Brush.

  • August 15, 2021
  • 38 replies
  • 5273 views

Using finger wil work, using pencil for radial and linear mask also no problem.

Using the latest version of  IPadOS, Lightroom App on IPad Pro 11 inch.

    38 replies

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 17, 2021

    Setting status to acknowledged

    Rikk Flohr: Adobe Photography Org
      O
      oehtAuthor
      Participating Frequently
      December 17, 2021

      @Charlie.D : link tot the video file: https://adobe.ly/3pYB5Po

      Hop this works and makes my issue clear.

       

      Theo

      [absent]
      [absent]
      Participant
      December 17, 2021

      Since the update to 7.1.0 Lightroom is ignoring the “Only Draw with Apple Pencil” OS setting, which makes brush work extremely tedious when needing to zoom and move the image around. I've tried restarting, re-pairing my pencil, etc. The problem does not occur in other apps. I'm on a 2021 12.9" iPad Pro, iPadOS 15.2.

       

      Is there a way to roll back to the previous version of Lightroom until this is resolved? 

      C
      Community Manager
      Charlie.DCommunity Manager
      Community Manager
      December 16, 2021

      Thanks @oeht 

      Please remember my request mentioned in a previous post to turn on "Show Touches"

      T
      TaeAnnPhoto
      Participating Frequently
      December 16, 2021

      I work with my IPad propped up so that my hand does not touch the screen while I edit. So, no my hand is not resting on the screen, and my Apple Pencil is the only thing touching the screen. 

      O
      oehtAuthor
      Participating Frequently
      December 16, 2021

      Charlie, Tomorrow I'll send my video which should make clear what the issue is. Your suggestion of resting the handpalm on the screen? That's not the case.

      T
      TaeAnnPhoto
      Participating Frequently
      December 14, 2021

      Is anyone experiencing an issue with the new masking update in Lightroom mobile?? I cannot use my Apple Pencil to create a brush stroke, yet I can use my finger. I understand how to use it, so I do not need help navigating the brush tool. I just want to be able to use my Apple Pencil to create precise edits!!! So frustrating. Any help is appreciated. 

        C
        Community Manager
        Charlie.DCommunity Manager
        Community Manager
        December 14, 2021

        Hi @oeht , @TaeAnnPhoto 

        Using the 7.1 app that released just yesterday, I am able to use a pencil to both select the " + " button to start a new mask, and also select "Brush" from the menu, and then start applying a mask as a brush.  For me, it no longer matters if I toggle On/Off the setting "Only Draw with Apple Pencil" in iOS Settings > Apple Pencil.  Does it help if you toggle this?

         

        If you are indeed updated to Lightroom iOS 7.1, and this issue persists, can you share what device model and iPad OS version you are using?  Also, are you using a 1st or 2nd Generation Pencil?

        O
        oehtAuthor
        Participating Frequently
        December 14, 2021

        Charlie,

        IPad, see attached screenprint,

        Using the Pencil 2 (the one that charges on top of the Ipad.

        Maybe language has something to do with it (just guessing)?

         

        Theo

        C
        Community Manager
        Charlie.DCommunity Manager
        Community Manager
        November 30, 2021

        Hi @oeht 

        Please see https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-ipados-7-0-brush-does-not-work/m-p/12480973#M58667 

        Is this what you're seeing, and does the troubleshooting suggested help you?

        O
        oehtAuthor
        Participating Frequently
        November 30, 2021

        Charlie,

         

        Unfortunately that doesn't help. The answer you gave I already tried.

        All I can do with the pencil is moving the pencil symbol on the canvas.

        Size 100, Feather 0-100 (I tried all settings), Flow 100. When changing one of these settings I see the change on screen, but when trying to use it, it is not working.

         

        Theo

        E
        Community Manager
        Elmira PendletonCommunity Manager
        Community Manager
        November 30, 2021

        Hi Theo, I was able to repro your issue when my Apple pencil 2 didn't work (lost some functionality), after upgrading iOS on iPad to the latest 15.1. This is what helped to resolve it:

        "Make sure to center your Apple Pencil (2nd generation) on the magnetic connector on the right edge of the iPad. ... Restart your iPad, then try to pair again. Go to Settings > Bluetooth and make sure that Bluetooth is turned on."

         

        D
        defaultvsez96gpy4xj
        Participant
        August 15, 2021

        Does Lightroom for iOS support palm and finger rejection on iPad? I keep getting accidental taps when trying to use my Apple Pencil with Lightroom, and it's annoying. I can't find anything related to it in the menus, and after contacting support it seems this isn't supported?!? I'm pulling my hair out here, since other Adobe products like Fresco and Photoshop support this. Is there at least a plan to implement this? Or at least some way of disabling finger gestures for brushes and what not?

          J
          Jesse Winter
          Participant
          November 11, 2021

          I'm having the same issue. it seems very odd that Adobe would hove this function out when it is available on their other iOS products

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