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Inspiring
January 23, 2018

P: Constant crashes macOS 10.13.2 high Sierra

  • January 23, 2018
  • 8 replies
  • 246 views

Adjusting most simple things like, cropping and exposure is almost impossible...all the tools respond extremely slow. Sometimes I have to wait for more then a minute for a crop to work. It is impossible to work with it. In the last few days I have tried whatever I could think of to solve the problem. But unfortunately this is terrible. I simply can not use it. I really hope this can be fixed soon otherwise I would like to cancel my purchase.

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8 replies

JohanElzenga
Community Expert
Community Expert
April 11, 2018
Go to Preferences - Performance and turn off 'Use Graphics Processor'.
-- Johan W. Elzenga
Inspiring
April 11, 2018
What was the graphic card issue? I am having the exact same problem in LR right now.
Inspiring
January 24, 2018
Hi Venkatesh, thank you for your comment. This is the first time I am working with LR. But the problem seems to be solved. It was a Graphic Card issue.
Inspiring
January 24, 2018
Thank you for your comment Jeffery. Yes indeed a lot of images but the problem seems to be solved. It was a Graphic Card issue. 
Adobe Employee
January 24, 2018
Hi Parisa,

Is this happening after upgrading to 10.13.2 or was Lr crashing on previous OS versions(10.13.1 or before) too? What camera files are you working on?

Thanks,
Venkatesh
Venkatesh PenjuriAdobe Lightroom Team
Rick Spaulding -
Legend
January 23, 2018
Hi Parisa,
It could be an issue with your graphics card. Try these steps and let us know if it helps:

Troubleshoot graphics processor (GPU) and graphics driver issues
Legend
January 23, 2018
Are you syncing a lot of images currently?
Legend
January 23, 2018
What does the crash report say in it?