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Anonymous
May 10, 2023

P: Crash (Windows) (8354835)

  • May 10, 2023
  • 2 replies
  • 5393 views

I have been having issues with Lightroom crashing upon launch. I uninstalled and reinstalled it, but I still have the same problem. This has happened for several months, and I have sent several crash reports, and the issue has still not been solved. Can someone please advise and help with a fix for this issue? 

Thanks.

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    2 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 10, 2023

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      May 10, 2023

      Thank you for your report. I've located the Crash Report you've filed and logged a bug for it with the team. Please refer to this thread for future updates to this issue.

      Rikk Flohr: Adobe Photography Org
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