P: Crashing after trying to go to the Presets tab

I have the same issue as Brianna. I followed the steps in the link provided and it is still crashing.

Thank you Mohit! Very helpful. Hope it can be resolved soon.

Hi Brianna,

We're really sorry for all the trouble. We have identified this issue as bug after Lightroom CC 1.4 update. Our engineering team investigating a fix.

In the meanwhile, please refer the available workaround to fix this issue. https://helpx.adobe.com/lightroom-cc/kb/crash-opening-presets-panel.html

Regards,
Mohit

Lightroom CC version: 1.4 [ 20180608-0705-e1ba7c8 ] (Jun  9 2018)
Operating system: Mac OS 10
OS Version: 10.13 [4]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.3 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom CC: 16,384.0 MB
Real memory used by Lightroom CC: 1,833.5 MB (11.1%)
Virtual memory used by Lightroom CC: 2,517.8 MB
Memory cache size: 2,389.0 MB
Internal Camera Raw revision: 976
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 1375MB / 8191MB (16%)
Camera Raw real memory: 1376MB / 16384MB (8%)
Displays: 1) 1280x800

Graphics Processor Info:
Check OpenGL support: Failed
Vendor: Intel Inc.
Version: 3.3 INTEL-10.4.14
Renderer: Intel HD Graphics 3000 OpenGL Engine
LanguageVersion: 3.30
Total Video Memory: 579 MB


Application folder: /Applications/Adobe Lightroom CC
Settings Folder: /Users/bbriannadiggss/Library/Application Support/Adobe/Lightroom CC

Hi Brianna, sorry to hear you're having trouble.

Let's start with some system specifics - can you please go to Help menu > System Info and paste the first few lines here please?