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nico_392_hemi
Participant
October 10, 2022

P: Cursor is replaced by Zoom tool intermittently.

  • October 10, 2022
  • 28 replies
  • 3478 views

Liebe Community,

seit dem Update auf Lightroom 8.0 habe ich massive Probleme mit dem Maskierungs- und Cropping-Tool (Bildbeschnitt).

Wenn ich Lightroom starte, funktioniert es für ein paar Minuten. Nachdem ich zwei oder drei Bilder bearbeitet habe, funktionieren sowohl das Maskierungs- als auch das Zuschneidewerkzeug nicht mehr richtig. Es wird weder eine Maske gezeichnet noch werden die Balken an der Seite des Rahmens angezeigt, um die Größe eines Bildes zu ändern.

Ich muss Lightroom jedes Mal neu starten, damit es für ein oder zwei Bilder wieder funktioniert, bevor es wieder funktioniert.

Ich verwende auch die neueste Version von Mac OS.

Viele Grüße

Nico

    28 replies

    Show previous replies
    A
    Allisson_Antony1231
    Participant
    October 28, 2024

    Estou com o mesmo problema no MacOs

    S
    Steffen361237055x7n
    Participant
    October 27, 2024

    Same here, Mac OS 15.0.1, Lightroom Version 8.0 arm64 (Oct 3 2024). Getting stuck with the zoom cursor and need to restart the application, before I can use remove tool or masking.

    T
    Thomas37772397i4tb
    Participating Frequently
    October 26, 2024

    I have the same issue

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 24, 2024

    Set status - add bug number.

    Rikk Flohr: Adobe Photography Org
    J
    Adobe Employee
    JulieKmoch
    Adobe Employee
    October 24, 2024

    I have seen this happen but haven't been able to figure out the steps to reproduce it. In my case, I moved quickly between the Remove and Masking tools - at least I think that was the trigger - but it's not consistent. At any rate, we're grateful to anyone who can help offer clues as to what they were doing directly before this happens. 

      E
      emrold3742
      Participating Frequently
      October 23, 2024

      I'm experiencing the same issue (macOS 15.0.1 on 2021 14" MBP w/M1 , Lr 8.0). When it gets into this "mode" the mouse only seems to act as a zoom control (little + magnifier). It's impossible to crop, mask, select white balance, remove/clone/heal... effectively anything that makes the mouse pointer change behaviour. The only remedy is to restart Lr.

      Have tried the suggested fixes (reset settings, GPU etc.) to no effect.

      This is a mouse pointer issue of some sort, new to 8.0.

      Thanks,
      Eric

       

        O
        OneDeadPixel
        Participating Frequently
        October 10, 2022

        Ive had an issue with the white balance picker tool for years! Every so often when I choose it, and go to use it, it gives me the zoom tool and no matter what I do, I cant pick the white picker tool, it gives me the zoom tool everytime!

         

        This tends to start happening when I import a large number of high res pics, say 400 - 500 and the first 30-50 or so grade fine (I build a present, then copy it to images and tweak accordingly). Once it happens, I have to restart Lightroom and then can sometimes do anything between 10 - 50 images again before the issue reoccurs. 

         

        Its been listed on this forum previously and someone posted with a similar issue just recently. For reference, this was in Lightroom CC 5.4 and just upgrade to 5.5 and has occured for the last few years repeatedly and every upgrade, I hope its a bug thats fixed but always returns. I even reformatted this PC last year hoping to fix it!

        dj_paige
        dj_paige
        Legend
        October 10, 2022

        You have posted in the wrong forum. THis is the Lightroom Classic forum, but your question is not about Lightroom Classic. Please post in the Lightroom (ecosystem) forum.

        L
        liana_5286
        Participant
        October 18, 2024

        Ein Neustart von Lightroom behebt das Problem nur für ein oder zwei Bilder, danach tritt das gleiche Problem wieder auf. Ich nutze auch die neueste Version von Mac OS, was vielleicht ein Hinweis auf ein Kompatibilitätsproblem sein könnte.

          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          October 17, 2024

          Both operations are GPU-dependant. 

          What is the Mac OS Version Number? 
          If you go to Preferences>Performance how is your GPU configured?

          Rikk Flohr: Adobe Photography Org
          N
          nico_392_hemiAuthor
          Participant
          October 17, 2024

          MAC OS Sequoia 15.0.1

           

          Use GPU: automatic

          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          October 18, 2024

          The best next step is to attempt a reset of your preferences. 

          This procedure works for both Lightroom Classic and Lightroom Desktop.

          If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences. 

           

          Reset Procedure:

          1. Close Lightroom.

          2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

          3. Overwrite the Preferences when prompted by the dialog.

          4. Close Lightroom.

          5. Restart Lightroom.


           

           

          Rikk Flohr: Adobe Photography Org
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