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Inspiring
February 28, 2020

P: Desktop: Edits disappear after a few minutes

  • February 28, 2020
  • 14 replies
  • 389 views

This is a new bug since I upgraded Lightroom to V3.2 on my MacBook Pro (Retina, Mid 2012). Here's the process I've been using for years: I import raw images from the camera's SD card. I flag the ones I intend to edit. Then I pick one to edit and duplicate it. After anywhere between half a minute to 10 minutes of editing the duplicate, the image goes black. When I go back to the Grid view, the thumbnail for that photo is also black. If I select the adjacent image in the grid to edit, and then use the arrow key to get back to the black one. Then the image reappears, but with all the edits gone.

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    FeedbackCommunityMemberAuthor
    Inspiring
    March 3, 2020
    Sure! This happened just now, this time before I had done any significant edits (I had only hit the "Auto" button to check if that would be a good starting point for adjusting exposure). The photo had been in Edit mode for a few minutes because I switched to something else in the browser, but then within seconds of switching back to LR, it went black:


    As you can see here, it stays black after that when I switch back to grid view:

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    March 2, 2020
    Any chance you can get a video or screen capture of it in the act? So far you are the sole report on this and if we can't reproduce, I have nothing to bring to the engineers. 
    Rikk Flohr: Adobe Photography Org
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    FeedbackCommunityMemberAuthor
    Inspiring
    March 1, 2020
    Thanks Rikk!

    This isn't 100% repeatable for me either, but I'd say at least 80%.

    - MacOS 10.14.6
    - I've had the GPU option on until just recently, but it's happened twice since I turned it off
    - Yes, I'm on the Internet the whole time

    Actually, I just now discovered that if I hit Export (shift-command-E) right after the image goes black (still in the Edit view), then the exported jpg has all my edits. Also, when I used the left/right arrows after that, I got the image to pop back up, with all my edits.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 28, 2020
    Greetings Magnus, 

    I tried to duplicate this on my MBP 10.14.6 and did not experience the issue after 20 minutes. I have a few questions:
    • What is your OS on your Macbook? 
    • If you turn of the GPU options in Preferences>Performance, does it still happen? 
    • You are connected to the internet while doing this?
    Rikk Flohr: Adobe Photography Org
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