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Participating Frequently
October 21, 2018

P: Export image with legacy masking present fails edits fail to appear on resultant file

  • October 21, 2018
  • 13 replies
  • 2887 views

My computer (mac) just automatically updated my lightroom and there are some great updates BUT I just exported a whole photoshoot and they're exporting as unedited. I see my edits still in lightroom but as soon as I export they're gone. I double checked 100x that i'm exporting as JPEG and they still delete. Any help please?

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13 replies

Participant
January 25, 2022

I am having the same problem. Some of edits are exported while others like defringe brsh stroke will not. and the coloring is off. Ive tried to use the work around and it is not working. I have version 5.1

Lightroom version: 5.1 MAS x64 [ 20211204-1710-0e71941 ] (Dec 4 2021)
NGL Version: 1.28.0.8
WF Version: 4.0 0d53932
VF Version: 0.1.36.2
HIL Version: 40400
Operating system: macOS
OS Version: macOS 11.5.2 (20G95)
Application architecture: x64
Computer model: MacBookPro16,1 / Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
Logical processor count: 16
Processor speed: 2.3 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 320.6 MB (1.9%)
Virtual memory used by Lightroom: 30,109.4 MB
Memory cache size: 1,063.5 MB
Internal Camera Raw version: 14.1 [ 993 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 979MB / 8191MB (11%)
Camera Raw real memory: 0MB / 16384MB (0%)
Displays: 1) 3584x2240

Graphics Processor Info: Metal: AMD Radeon Pro 5500M - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

 

 

Rikk Flohr_Photography
Community Manager
Community Manager
December 14, 2021

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Participant
November 30, 2021

This is also happening to me. 

Participant
November 14, 2021

The work-around posted by Rikk Flohr works.
I opneed an affected photo, adjusted the exposure, went back to All Photos, then re-opened that same photo and adjusted the exposure back to what it was, then synced the photo again.  After that, I was able to export OK.  Seems like a lot of hassel but it worked.  Also before finding this post, I downgraded back to version 4.4 and was able to export my photos OK.

 

Participant
November 14, 2021

Where do we find version 5.4.2?
My creatve cloud app only shows version 4.4 and 5.0 as availble to install.

leah5DE5Author
Participating Frequently
November 2, 2021

Yes that is what I had to do with an ENTIRE Photoshoot... took 2 days! It's ok now that I'm editing a new photoshoot with the update but the one I was in the middle of editing while the update happened was not fun! 

Participant
November 1, 2021

With the latest update of Lightroom CC I am unable to export the edited version of my photos as a Jpg. When I choose Jpg as the export format it is previewing and exporting the Original, unedited, version of my ohoto. If I change the export setting to Original it is then previewing the edited version of the photo. I have force quit the program, shut down and restarted my computer - I have tried everything that I can think of to resolve this. Does anyone have any input or advice on how to fix this or what may be causing it?

Victoria Bampton LR Queen
Community Expert
Community Expert
November 6, 2021

Please go to Help>System Info… and get us the exact installed version number of your software and your operating system version.

 

What kind of adjustments have you made to the photos? And were these adjustments made now, or before the program upgraded?

Victoria - The Lightroom Queen
Rikk Flohr_Photography
Community Manager
Community Manager
October 31, 2021

Updating status

Rikk Flohr: Adobe Photography Org
Participant
October 31, 2021

Hi, I am having the same issue. I am only loosing my "Masking" edits when exporting though. 

leah5DE5Author
Participating Frequently
October 29, 2021

After shutting my computer down for the rest of the day yesterday (out of frustration) it seemed to resolve itself. I didn't change any settings or anything. I've had odd things like this happen randomly to me in lightroom 😞