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Ecphotographer
Inspiring
October 29, 2021

P: Extensive masking on iPad Pro resets settings and looses the edits

  • October 29, 2021
  • 16 respuestas
  • 2396 visualizaciones

Issue: Extensive refining of a mask using the brush tool seems to reset the settings and loose the masks altogether.

  • Lightroom version: 7.01
  • OS:  IPad Pro 12.9 5th gen, Ios 14.8, 2 TB with 1.78 TB free space


Steps to reproduce: Prior to upgrade to LR Mobile ver 7, Import Canon CR2 Raw file into IPad Pro. Make basic color and exposure changes. Working with full resolution file. (Canon Eos5dmkIV). 

1. Create mask using the auto sky mask, the create mask using auto subject (initated in
Lightroom Classic for desktop and sync'd via cloud)
2. Choose to create a subtraction mask using brush. Erase mask areas that spill over from
the subject to the background and leave the red preview on. For example, an outdoor portait shoot.

3. After several minutes of brushing, the brush no longer erases the mask. All color and exposure edits seems to revert back to the original file or last session.
4. Return to Adobe Classic, developer module, history, undo 'reset setting' to restore color

and exposure edit prior to the masking session. The Initial AI mask may be retained, but the brush edits are still lost.
5. Assuming this was an out of memory issue, I went into all the open apps and forced quite a 2-3 dozen or so apps, leaving open a handful of apps. Repeated the masking and the bug repeated.

6. An iPad reboot has not been explored.

 

Expected result: mask refinement (adding or subtracting mask pixels)
Actual result: Lightroom mask brush stops working, the file seems to revert to an very early history state if not the original import. 

Este tema ha sido cerrado para respuestas.

16 respuestas

Community Manager
November 1, 2021

Hello Ecphotographer, I haven't been able to reproduce your issue so far. The brush eraser still worked in LrM iPadPro after using it incrementally for a while (~20 min) on Subject/Sky mask created in LrClassic. Just curious - at what stage did you run Reset Settings in LrClassic (referring to  the step 4 above)?

Also, could you still reproduce the Brush issue with a new photo when Subject/Sky mask created in LrClassic?

NathanPAnderson
Participating Frequently
November 1, 2021

Yes that is the issue. I reported is separately and it was merged with the existing post about it. 

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-tapping-slider-causes-mask-edits-to-be-lost/idc-p/12489712#M3722

Community Manager
November 1, 2021

Hello @Ecphotographer , thank you for the details.  I have logged an issue for the LR engineers to investigate.

 

Hello @NathanPAnderson , your issue sounds like one we're already tracking.  Can you confirrm if you dragged the slider, or made edits by tapping to the left or right of the slider handle?  The latter is known to lose edits at times, and there is already a separate bug tracking this.  The work around is to always drag the slider handle vs tapping nearby to "nudge" it.

Ecphotographer
Inspiring
November 1, 2021

Maybe we should vote this topic?

 

Ecphotographer
Inspiring
November 1, 2021

Here's my update. I rebooted my Ipad Pro and started masking on a new raw file within Lightroom for Ipad. Although there seemed to be some memory hangs, my edits seemed to stay. I went back the original file, where the masks was originally edited in Lightroom Classic (Mac desktop) and the same thing happened again. The brush stops painting (+ or -) and nothing happens. I left the app running for 5-7 minutes to see if the system was bogged down but no progress was made. No new brush marks were possible. Hitting done, returning back to the original file erased the mask edits and reset the color, exposure, etc. My next experiment will see if editing my second file in LRC will create the same error or not.

NathanPAnderson
Participating Frequently
November 1, 2021

I think I am experiencing a similar issue. iPad Pro, Lr v.7.0.1
When I edit a mask and click done, the changes are lost.